概要

“Personable customer service agent with over 3 years of experience in retail, sales, customer service and digital environments. Key skills include attention to detail, intuitive listening skills, addressing customer inquiries and coordinating possible client resolution with the relevant stakeholders. Partnered with seasoned customer care agents to win customer service awards 16 month running.”

项目

Al Jalil Developers

工作经历

公司标识
Customer Service Representative
Al Jalil Developers
Aug 2023 - Oct 2024 | Lahore, Pakistan

Identify and develop new business opportunitiesBuild and maintain relationships with clientsPresent and promote products and servicesNegotiate and close sales contractsMonitor and report on sales performanceCollaborate with internal teamsMaintain accurate records of sales activitiesStay current on industry trendsSet and track sales goals

公司标识
Sales Executive
Imran Pipe Mills Pvt. Ltd.
Aug 2021 - Aug 2023 | Sheikhupura, Pakistan

Sales strategy Developing sales strategies and setting goalsLead generation Generating leads and contacting potential customersCustomer relationsHandling customer queries and complaints, and maintaining customer relationship management dataSales process Using sales software to carry out the sales processSales targets Achieving sales targets on a daily, weekly, and monthly basisNegotiation Negotiating contracts with clients to maximize profits

学历

Punjab Univeiristy
学士, 理工学士, Bs Mass communication‎
Journalism and Mass Communication
CGPA 3.1/4
2023

技能

熟练 Analytical Skills
熟练 Apparel Development Knowledge
熟练 Branch Banking
初学者 Branch Operations Handling
熟练 Brand Advertising
熟练 Brand Management
中级 Business Development Consultancy
中级 Business Development Strategies
熟练 Chat Support Skills
熟练 Cold Callig
熟练 Cold Calling Skills
熟练 Communication Skills
熟练 Coordination Skills
熟练 Coordination Skill's
熟练 Customer Analysis
熟练 Customer Handling
熟练 Customer Relationship Management
熟练 Customer Satisfaction Management
熟练 Customer Service
熟练 Customer Service Skills
熟练 Digital Project Management
熟练 Email Management
中级 End to End Sales
熟练 End-to-End Sale
中级 Field Task Management
熟练 Financial Accounting
熟练 Financial Management
熟练 Fluent in English
中级 Installation Process Knowledge
中级 Live Communication Server
熟练 MS Excel
熟练 Multi Site Team Management
熟练 Multitasking Skills
熟练 Negotiations Skills
熟练 Official Tasks Handling
熟练 Operations Task Handling
初学者 Problem Solving Skills
熟练 Public Relations Expertise
中级 Purchase Procurement Knowledge
熟练 Reporting Skills
熟练 Risk Management
熟练 Sales Management
中级 Scale Management
熟练 Secretarial Skills
中级 Social Media Hand lining
中级 Social Media Optimization
中级 Social Media Strategies
熟练 Supervise Mechanical Maintenance
熟练 Team Managemet
熟练 Telemarketing Skills

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语

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