خلاصہ

Experienced and reliable customer service representative with extensive experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone.

تجربہ

کمپنی کا لوگو
Customer Support Representative CSR
Mindbridge Pvt. Ltd.
اگست ۲۰۲۲ - موجودہ | Lahore, Pakistan

Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

کمپنی کا لوگو
TSR
Wise Marketing Solutions
جون ۲۰۲۱ - جولائی ۲۰۲۲ | Lahore, Pakistan

Sells products by establishing contact and developing relationships with prospects recommending solutions. Maintains relationships with clients by providing support, information, and guidance researching and recommending new opportunities recommending profit and service improvements.

تعلیم

Shah Abdul Latif University
بیچلرز, بیچلرز ان سائنس, Associate Degree In Science‎
Science
درجہ A
2022

پیشہ ورانہ مہارتیں

متوسط Arranging Meetings
متوسط Backlinks
ماہر Multitasking
متوسط American Accent
ابتدائی American Acssant
ابتدائی Aseptic Technique Knowledge
متوسط Backlinks
ابتدائی Branch Banking
متوسط British Accent
ابتدائی Business Development Strategies
متوسط Business Restoration Techniques
ماہر Call Handling
ماہر Call Handling Skills
ابتدائی Call Service
ماہر CEM Deployment
ماہر Chat Support
ماہر Client Dealing
متوسط Client Relationship
ماہر Client Services
ابتدائی Cold Calling
ماہر Communication Skills
متوسط Community Mobilization
متوسط Compliance Quality Control
متوسط Computer Proficient
ماہر Conflict Resolution
ماہر Cooordination Skills
متوسط Coordination Skills
متوسط Customer Acquisition Skills
متوسط Customer Analysis
ماہر Customer Care Representation
ماہر Customer Contact Skills
ماہر Customer Data
ماہر Customer Dealing 
ماہر Customer Experience Management
ماہر Customer Interaction Management
ماہر Customer Query Resolution
متوسط Customer Relationship Management
ماہر Customer Satisfaction Management
ماہر Customer Service
ماہر Customer Service Skills
ماہر Customer Services
ماہر Customer Success
ماہر Customer Support
متوسط Dispatch Skills
متوسط Effective Listening
ماہر Email Support
ماہر Feedback Assessment
متوسط Flexible Approach
متوسط Fluent in English
متوسط Good English

زبانیں

متوسط انگریزی
ماہر اردو
ماہر سندھی
ماہر سرائیکی
متوسط پنجابی