خلاصہ

I am a highly organized and self-driven individual, passionate about developing my career in the field of sales and retail operations. I have 9 years of experience in the field of Sales and retail operations with multiple companies, I have gained extensive insight within this field. My key competencies include,

Sales & Financial management.
Brand Management & Marketing
Customer services & Retail operations management.
Human development & Capacity building.
Visual merchandising & Inventory management.
Project management.
Budgeting & forecasting.


پراجیکٹس

DESCON ENGINEERING (CORPORATE OFFICE)
A.R Apparels Faisalabad

تجربہ

کمپنی کا لوگو
Manager Sales & Retail Operations (Islamabad Region)
Kit & Kaboodle
دسمبر ۲۰۲۳ - موجودہ | Islamabad, Pakistan

Qualities:Cultural Affinity, Positive Attitude, Prioritization, Warmth and Competence, Empathy, Accountability, Honesty, Patience, Good Character, Flexibility, Proactive Effective Decision Making, Self-Motivated, Team Player, Reliable, Confident.Job Descriptions.

Meet regional financial objectives and goals by forecasting requirements, preparing an annual budget, scheduling, expenditures, analyzing variances and initiating corrective actions.
Maximize showrooms profitability in the region by analyzing sales reports and trends, authorizing clearance sales, studying competitors and designing promotions.
Protect company assets by investigating and resolving employee theft and fraud complaints, conducting periodic audits.
Motivate employees by communicating job expectations, planning, monitoring, appraising job results, coaching, counseling, and disciplining employees, developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
Resolve customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management.
Ensure that all product is received and stored in accordance with company guidelines to minimize loss.
Oversee the maintenance of all store equipment and facilities.

Additional Responsibilities.

Maintaining the appearance of the showrooms by monitoring the condition of the showroom\\\\\\\'s environment, merchandise, and employees’ uniforms and appearance.
Training new employees to ensure proper performance in their jobs.
Reviewing financial reports to identify opportunities for increasing revenue or cutting costs.
Ensuring that all company procedures are followed to ensure employee safety and customer satisfaction.
Monitoring inventory levels to ensure that they do not drop below required amounts.
Overseeing the hiring, training, scheduling, and disciplining of staff members.
Ensuring that all showroom operations adhere to local laws and regulations such as those pertaining to fire codes, health codes, and labor laws.
Developing promotional strategies to increase sales and grow customer loyalty.

Company\\\\\\\'s Profile.Kit & Kaboodle is more than just interiors, it is a place where the inspirations and dreams become reality. Our team is global and based on talented professionals traveling every nook and cranny of the world to gather the trendiest and exotic interior products at one place. We collaborate with renowned international designers to craft exclusive furniture and premium décor accessories that make your interior spaces a masterpiece. Our inspiration and motivation have always been to provide the clients with what they have been seeking so far under one roof.

کمپنی کا لوگو
Manager Sales & Retail Operations (Lahore Region)
Master Group of Industries
جولائی ۲۰۱۷ - نومبر ۲۰۲۳ | Lahore, Pakistan

Job Descriptions:

Develop and execute a comprehensive sales and marketing strategy for the assigned region to achieve revenue and profitability targets. Also Lead, motivate, and mentor the sales team to drive performance and meet sales objectives.
Recruit, train, and manage a high-performing sales team, providing coaching and mentorship to ensure their success.Conduct training programs to enhance the product knowledge and selling skills of the sales team.
Set and monitor sales targets, KPIs, and quotas for the region and individual team members, ensuring consistent achievement.
Continuously analyze market trends, customer preferences, and competitor activities to identify opportunities and threats.
Foster strong relationships with key retail customers and distributors to drive customer loyalty and satisfaction.
Maintain a deep understanding of the company\\\'s product offerings and ensure the sales team is well-versed in product knowledge.
Oversee day-to-day operations, including opening and closing procedures, cash handling, and security protocols.

Company\\\'s Profile.Established in 2000, Master Offisys joined the office furniture industry with the sole goal of producing innovative ergonomically designedfurniture for working individuals and groups at all levels. Master OffiSys is committed to manufacturing high-quality office furniture. Our product range is ergonomically designed and is proven to increase efficiency through proper blood flow and for preventing backache through perfect lumbar support.

کمپنی کا لوگو
Branch Manager/Branch Executive
BeechTree & PaperLand (HKB)
ستمبر ۲۰۱۵ - اپریل ۲۰۱۷ | Lahore, Pakistan

Key Responsibilities.

Responsible for \"SSS\" Sales. Stock and Staff/Services.
Co-ordinate the entire store operation & absolute customer satisfaction.
To keep record of changes in articles and prepare action plan.
Handling all customer complaints regarding faulty products, returns, exchanges and take appropriate action.
Communicate all queries regarding operation to the concern person and strong fallow up.
Ordering goods, replenishment according to layouts if needed.
To minimize inventory variance and keep stock levels under control.
People scheduling keeping in mind sales forecast.
Take Responsibility for business performance of the branch.
Maintain, manage and monitor all customer related operational issues.
Develop and execute branch sales strategies to maximize revenues.
Ensure coordination between sales, marketing, accounts and administrative departments.
Ensure training to sales and marketing teams.
Prepare financial statements for the head office.
Monitor expenses of the branch.
Develop and communicate business strategies to the branch staff.
Maintain all relevant databases and update.
Prepare branch budget and submit to head office.

Company\'s Profile.
Launched in March 2010, BeechTree is a high-street pret brand dedicated to creating beautiful ready to wear garments for everyone. Our clothes embody the grace and sophistication of high profile fashion. We channel a unique color palette, a wide array of designs and quality fabric that contribute to your personal sense of style.
BeechTree came into being when HKB, the parent company, identified a very prominent gap in the women prêt market. The brand seeks refuge from the monotony of high-street fashion. It takes calculated, yet artistic, risks in order to bring something new to the table every time. BeechTree is a brand that is always making unique designs, bringing forth at least 5 to 6 new designs every week. Our designs are centered on what the people want and how they want it. This is one of the reasons as to why people love us! Our clothes are a unique amalgamation of color, style and sophistication; one that has never been explored before.

کمپنی کا لوگو
Branch Manager/Branch Executive
Master Group of Industries
اگست ۲۰۱۴ - ستمبر ۲۰۱۵ | Gujrat, Pakistan

Company\'s Profile.
Sine1963, Master Molty foam has been the most trusted name in bedding, furniture and healthcare industry providing products of unmatched quality with guaranteed customer satisfaction. Innovating from a technical collaboration with Bayer (Germany), Master Molty Foam evolved as a generic name for foam.In 1997, Master introduced the American brand, Celeste that has today become the bench mark of luxurious sleep system in Pakistan. We are committed to providing you with a luxury lifestyle that is supported with the Ultimate Sleep System perfected to the last detail. Wake up every morning feeling refreshed and rejuvenated. Our promise to you is a healthy life.

تعلیم

Government College University Faisalabad
ماسٹرز, ماسٹرز ان کامرس, ‎
Accounting & Finance
2012

پیشہ ورانہ مہارتیں

ماہر Aftersales Skills
ماہر Aseptic Technique Knowledge
ماہر B2C Sales Deveopment
ماہر Brand Management
ماہر Business Development Strategies
ماہر Financial Management Experience
ماہر Relationship Management
ماہر Retail Product Management
ماہر Retail Sales
ماہر Sales Abilities
ماہر Sales Leadership Training
ماہر Sales Management
ماہر Time Management 

زبانیں

ماہر اردو
متوسط انگریزی

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