To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
Ø Installation, Configuration and Troubleshooting of MS Client O/Ses i.e. Windows XP through Windows 10 (32/64bit)
Ø Installation, Configuration and Troubleshooting of Microsoft Office Productivity Applications i.e. MS Office and other related Applications.
Ø Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Ø Providing support with SLA bound Ticketing System.
Ø Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Ø Confer with network users about how to solve existing system problems.
Ø Performing the requisition of user’s requirements on the behalf of the organization.
Ø Handling of more than 200 network nodes.
Ø Creating & configuration of User\'s Login and E-mail profile.
Ø Providing support by using Remote Desktop, Email and over telephone.
Ø Providing the User\'s Data and PST backup.
Ø Evaluation and liaison with third party vendors