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خلاصہ
Software: MS Office (Word, Excel, Outlook, Access); instant messaging software; VMware applications
Browsers: Internet Explorer, Firefox, Chrome, Safari, Sea Monkey Navigator
Hardware: PCs, Laptops, Telephony Systems, Printers, Routers, Modems
Networking: LAN & VPN/Remote Connectivity, TCP/IP
Platforms: Windows, Unix, NetWare Servers, Citrix
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.Technical Troubleshooting
.Hardware Configurations
.Offshore Team Collaboration
.Software Installs
.LAN Connectivity
.Problem Diagnosis
.Phone & Online Support
.Client/Server Models
.Preventive Maintenance
.User Training/Support
.Customer Service
.Complaint Handling
تجربہ
Facilitation Officer
Facilitation Officer
Dealing with clients
Providing services to valuable customer
CRM working
Telephonic Conversation to customers regarding case process
Coordinator
Helpdesk Officer
Working in Gourmet Food as a Help-desk Officer Sukkur Region.
Order Booker
Working as a DSF (Distributor Field Force) in Colgate Palmolive Pakistan LTD.
Computer Operator
Working as a computer operator in Colgate Palmolive Pakistan LTD.
Working in SnD classic and SnD pro also use SAP
