Actively met and greeted clients, creating a welcoming environment while fostering professional relationships to enhance customer satisfaction.Organized and managed community events to create a collaborative and engaging environment for existing clients, also supported external events hosted in the workspace to build and retain thebrands value.Ensured smooth day-to-day branch operations such as facility management, team coordination and business growth.Efficiently managed and resolved client complaints by identifying issues, providing solutions, and maintaining high service standards to ensure client retention.Handled social media accounts.Identified customer requirements and delivered customized solutions to optimize sales performance and revenue growth.Collaborated with the team to identify business growth opportunities by generating high-quality leads to attract new clients.

Optimized Appss Title, Subtitle, Short and Long descriptions on the App store to increase organic installs and Apps reach.Conducted keyword research for Apple search Ads to improve Apps organic ranking and growth.Monitored keyword popularity on companys Apps to increase and retains the Apps rank on the App store.Collaborated with the design team to align visuals with user acquisition strategies. Determined innovative features, optimizing user experience and App functionality for better impact.Conducted comprehensive market research to identify new business opportunities by analyzing app performance metrics, including user growth, engagement, and in-app purchase trends

Acted as a liaison between the marketing and sales teams, ensuring seamless communication and providing essential product-related information to drive sales initiatives effectively.Supported the development and implementation of new business strategies to identify growth opportunities and enhance market presence.Assisted the marketing team with administrative support, including scheduling meetings and maintaining documentation to streamline departmental operations.Provided administrative support to the HR and Accounts departments, assisting in maintaining employee records and performed general office duties, including managing photocopying tasks, organizing files.