Working on different US based Clients billing, payments as well as on AR.

• Coordinate administrative activities to meet business requirements in an efficient and effective way.
• Provide administrative support to the CEO including scheduling of business meetings and appointments and arrangement of functions and activities.
• Management of office environment.
• Gathering, adapting, storing and distributing information within the company.
• Planning, organizing, providing leadership and controlling all administrative functions.
• Maintaining employee personal files, making sure all sensitive documents are in place.
• To provide daily support in the daily performance and operation, either corporately or on a project
• To maintain and support, when required, to ensure that the administration and archiving are kept in date and relevant.
• Providing technical support to all users and assisting accounts department / customer service

• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Promote and deliver the highest level of customer service.
• Interact with customers, providing relevant information in response to inquiries
• Communicate with the customers through a variety of means, either in person, by telephone, e-mail or by fax.
• Provides excellent customer service, dealing with all inquiries in a helpful and courteous manner, offering friendly service at all times
• Response immediately to customer complaints and problems, handling it in a courteous and professional manner, and ensure follow through
• Answer questions and resolve or refer day-to-day customer problems and concerns.
• Update Customer Service Staff with all new details and information.
• Log & handle customer complaints if possible, or reports them to supervisors
• Assist in the maintenance of efficient administration preparing and submitting reports on time as directed.

 Maintain Office Decorum.
 Look after recovery department as well.
 Tele Marketing.

During my Stay at Star Marketing I Achieved Two Awards On the basis of my performance.
• Best office decorum maintenance
• Achieving assigned recovery target

• Implements marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars.
• Tracks product line sales and costs by analyzing and entering sales, expense, and new business data.
• Prepares marketing reports by collecting, analyzing, and summarizing sales data.
• Keeps promotional materials ready by coordinating requirements with graphics department; inventorying stock; placing orders; verifying receipt.
• Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests.
• Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.
• Plans meetings and trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists.