خلاصہ

Certified PMP with 20 years of cross-functional expertise in Public, Private, and Semi-Government organizations. I have a proven track record in PMO EPMO environments, startups, and digital transformation. As a General Manager in the hospitality sector, I have managed diverse departments and operations.

As United Nations (agency UNDP) Consultant for IT during 2003 2006, at Economic Affairs Division, Govt. of Pakistan, I successfully managed delivery of a project from information extraction phase (through extensive coordination with various stakeholders of donor agencies WB, China, IDB, ADB, USAID, DFID, UN Agencies, PC, AusAID, NORAD and JICA to name a few dealing through EAD with Govt. of Pakistan) till its design, deployment, hand-on training, post deployment support operations.

Since 2014, I have been actively volunteering in health and environmental efforts, and I am a strong advocate for the adoption of renewable energy sources. I possess several certifications from the United Nations System.

Successfully delivered multifaceted projects, encompassing digital solutions, infrastructure, professional services, and software deployment, across sectors like Electric Supply, Telecom, Defense, Regulatory Authorities, and Private Institutions. My approach leverages internal teams, outsourcing, and expert management.

SKILLS
Project/Program Management, Vendor/Contract Management, Exceptional Communication (fluent in English), Self-Starter, Monitoring Evaluation, Enforcing Standards/Policies, Process Improvement, Marketing, Learning Adaptability, Waterfall, Agile (Scrum), ERPs, MS Project, Jira, MS Office, Software Development, C.

EDUCATION
July 2009 PMP (Project Management Professional) Certification from PMI, USA (ID 1285050)
2000 2002 Master of Computer Sciences from Bahria University, CGPA 3.33/4.0, Credit Hours 87, Location Pakistan

1997 1999 Bachelor of Computer Sciences from Al-Khair University, CGPA 4.21/5.0, Credit Hours 69, Location Pakistan

UN Certifications
o BSAFE by UNDSS (United Nations Department for Safety Security), Confirmation 3276391
o Prevention of sexual harassment and abuse of authority (2021 version) by UN UN Agencies, Certificate GymUHMMDNl
o Ethics and Integrity at UNICEF (2020 update) UNICEF (United Nations Childrens Fund), Certificate ZFN4olQSmp

تجربہ

کمپنی کا لوگو
Volunteer
Pakistan Fellows Welfare Organization
جنوری ۲۰۱۳ - موجودہ | Islamabad, Pakistan

Responsibilities: Assist in whatever capacity for various causes (Human Resource Development, Medical Support, Disaster Management, Renewable Energy, Environment).
Achievements: Lead Plantation activities from front (preserving Environment is very close to my heart), provided logistical support whenever possible for aforementioned initiatives.

کمپنی کا لوگو
Senior Project Manager
Tech Avenue
نومبر ۲۰۲۰ - اکتوبر ۲۰۲۱ | Islamabad, Pakistan

Responsibilities: Manage the project life cycle; lead the project teams (internal and 3rd party) from Initiation Phase till Closure and Post Deployment Operations with weekly status reporting to consultant, Telecom Regulator, customer and internal teams. Take part in routine EPMO transactions.
Achievements: Apart from performing duties required for Enterprise PMO (one of which is to accumulate information from across all functional units of organization, compiling and summarizing it to convey to CXOs and vice versa); I delivered both external (to organization) as well as Internal projects:
I: Supply, Installation, Operation and Maintenance of Web Monitoring Solution (“WMS”) for Upgradation and Protection of PAK-CHINA OFC Project (DASSU-DANYORE Alignment). Sector: Defence, Telecom
II. Software Product Development for reconciling XDRs pertaining to various domains and generate reports, Analytics (for Telecom Regulator) using Agile methodology. Sector: Defence, Telecom
III: Supply & Installation of Carrier Grade Firewall for Etisalat Afghanistan. Sector: Telecom (Offshore)
IV: (Internal Initiative) Deployment of ERPNext - live HRMIS module and CRM functions. Sector: IT

کمپنی کا لوگو
General Manager
Enchanto
جولائی ۲۰۱۹ - نومبر ۲۰۲۰ | Islamabad, Pakistan

Responsibilities: General Administration, Sales & Marketing, Event Management, HR Management, Customer Relationship Management, Monitoring & Evaluation

Achievements:
ERP Evaluation, Increase in Sales, Improved Cleanliness Awareness, HR / Administrative Reforms

For info about restaurant, pl visit:
https://www.facebook.com/enchantorestaurant/

کمپنی کا لوگو
Project Manager
Tech Access Pakistan
مئی ۲۰۱۷ - جولائی ۲۰۱۹ | Islamabad, Pakistan

Responsibilities: Manage the project life cycle; lead the project teams (internal and 3rd party) from Initiation Phase till Closure and Post Deployment Operations with weekly status reporting to consultant, customer and internal teams.

Achievements:
Successful Delivery of 03 high profile, complex projects in an extremely challenging client environments: I: Video Surveillance Project (Pilot Project of Safe-City), Sector: Public (Defense)
Management and Delivery of diverse nature of tasks: seeking approvals over diagrams, network designs & standards from multiple departments, security clearance / approvals from multiple departments, digging trenches,
boring, preparation of hand-holes/man-holes, laying of buried and aerial fiber, making concrete bases for pole installation, demolition of existing building and erection of new Command & Control Center, cabinet/equipment including cameras mounting on poles, allied electrical work, construction of data center, installation of racks and equipment, termination of entire network onto Command & Control Center\'s video wall through Data-Center

II: Erecting a Tier-2/942-A compliant Data Center Project
III: Deployment of SAP HANA certified Servers & Allied Equipment to deploy ERP (SAP) for automation of key functions of Islamabad Electric Supply Company (IESCO)
Sector: Power / Energy (Electrical)

Nature of Service Delivery (from project award till project completion and 6 months monitoring / support period) of these 02 projects included active end-end supervision of tasks: Seeking approvals over diagrams, standards, Network Designs, preparation of earthing pits, aerial fiber laying, erection of new Data Center, power room, NOC Room, allied electrical work from 03 power sources, passive work and their drops on racks respective points, installation of Servers, Storage, Security Devices and software.
Project had 02 sites: Primary Site and a Disaster Recovery Site

کمپنی کا لوگو
Consultant Sales & Strategy
Workplains (Pvt.) Ltd
دسمبر ۲۰۱۵ - اپریل ۲۰۱۷ | Islamabad, Pakistan

Responsibilities:
-Identify organizations where SaaS (Software as a Service) based product (https://www.kazzola.com/home) can be pitched (i.e. develop funnel). -Identify and connect with stakeholders to pitch the product in target organizations. -Attend customer facing cadence meetings. -Active follow-ups
-Marketing in Northern Region of Pakistan as well explore UAE market
Achievements: We were able to successfully register, qualify the shortlisting processes, incubate and be part of first-ever National Startup Ecosystem and graduate from NiC (National Incubation Center - Islamabad) https://nicpakistan.pk/startup/kazola. This helped in product enhancement, capacity building of team members and getting to know who is who in this system, crucial insights, and enhanced approaches.

کمپنی کا لوگو
Project Manager
Premier Systems (PVT.) LTD
جون ۲۰۱۰ - دسمبر ۲۰۱۵ | Islamabad, Pakistan

Responsibilities: Program Management of Key Projects; lead the project teams (internal and 3rd party including Principal) from Initiation Phase till Closure and Post Deployment OperationsAchievements: Successful Delivery of close to a dozen key projects; few notable projects are listed below along with summary of nature of tasks that were involved in taking project from initiation to successful closure and post deployment support:I: IPDR Solution, Sector: Telecom (Warid)II: Wi-Fi 3G Offload, Sector: Telecom (PTCL)III: Metro Ethernet Project 75 Nodes (remote cities), Sector: Telecom (PTCL)IV: FS-Servers Project, Sector: Telecom (Telenor)V: WiMAX DB upgrade Project, Sector: Telecom (Mobilink now Jazz)VI: Next Generation Network Deployment at Defense Organization Project, Sector: Defense (Government)Projects had tasks like \"seeking approvals over survey reports, Designs, Samples, Civil Work, Electrical work, Passive Work, delivery of equipment after extensive coordination efforts with involved stakeholders and daily status reporting internally and to customer, deployment of servers, storage, firewalls, routers and switches along with respective software installation and configurations involving service/Database-migration, deployment of access control systems, fire-alarm and extinguishing system, wireless access points, basic and advanced Training of beneficiary organization\'s employees and their evaluation\"

کمپنی کا لوگو
Deputy Director - PMO (Program Management Office)
Electronic Government Directorate (EGD)
دسمبر ۲۰۰٦ - مئی ۲۰۱۰ | Islamabad, Pakistan

Macro duties included:On-desk,on-site Monitoring Implementation of different projects related to the Electronic Government (E-Govt.) Programme.Provide technical advice & guidelines for implementation of E-government projects at the Federal, Provincial and District levels;Plan and prepare Electronic government projectsProvide standards for software and infrastructure in the field of Electronic Government; andTo undertake any other assignment matter that the government may direct.Scope of this mandate entailed:G2G: Government-to-Government, includes Provincial & Local GovernmentsG2C: Government-to-Citizen, includes all Citizens of PakistanG2E: Government-to-Employee, includes all Government EmployeesIEE: Internal Efficiency and EffectivenessG2B: Government-to-Business, includes all Suppliers as well as Businesses procuring services from GOPDetailed activities included:Comprehend Business Processes of various beneficiary organizationsIdentify Business Requirements to be automatedPrepare project proposal (PC-1s/PC-IIs) for approval of funding from Ministry of IT & Telecom/ Ministry of Planning & DevelopmentManage procurement of various components of the projectHire project staff to manage/implement the projectDeliver complete (end-to-end) solution to the beneficiary organizationHands over project to beneficiary organization upon completionTypical composition of Projects was:Provisioning of Infrastructure:-Provision of Local Area Network-Provision of Hardware (Servers, PCs, Printers etc.)-Assist in hiring of Technical personnel to support the IT infrastructureDevelopment of Applications targeting internal productivity or citizen service:-Common Applications: Addressing common processes across the government, which developed once can be replicated at other locations-Agency Specific Applications: Addressing specific business areas of individual Divisions/Organizations,e.g. Recruitment System for FPSC, Online Company Registration for SECP

کمپنی کا لوگو
Consultant IT
Diallog CDMA, Interactive Group of Companies
مارچ ۲۰۰٦ - ستمبر ۲۰۰٦ | Islamabad, Pakistan

Responsibilities: Document High-End IT & Telecom Infrastructure and any other assignment from COO.
Achievements: -Mapped As-Is processes of Call Center, IT Help Desk Support and identified areas of Improvement.
-Documented IT Infrastructure, specifically its Data Center at Head Office, capturing all its hardware, software, personnel involved, etc.
-Trained the IT staff on Disaster Recovery and educated the team responsible for IT Operations in context of Disaster Recovery.

کمپنی کا لوگو
Consultant IT
Diallog - CDMA, Great Bear International Systems Pvt. Ltd.
مارچ ۲۰۰٦ - ستمبر ۲۰۰٦ | Islamabad, Pakistan

Responsibilities: Document High-End IT & Telecom Infrastructure and any other assignment from COO.Achievements: -Documented IT Infrastructure, specifically its Data Center at Head Office, capturing all its hardware, software, personnel involved, etc.-Mapped As-Is processes of Call Center, IT Help Desk Support and identified areas of Improvement.-Trained the IT staff on Disaster Recovery.-Educated the team responsible for IT Operations in context of Disaster Recovery.Sector: Telecom

کمپنی کا لوگو
IT Consultant (UNDP funded)
Economic Affairs Division, Govt. of Pakistan
جولائی ۲۰۰۳ - فروری ۲۰۰٦ | Islamabad, Pakistan

Responsibilities: Through UN Wing of Economic Affairs Division (EAD), develop and deploy solution to automate key functions of EAD.
Achievements: Successfully extracted information after thorough coordination with focal persons pertaining to WB, IDB, ADB, USAID, DFID, UN Agencies, AusAID, NORAD and JICA to name a few).
-  Successfully delivered LGPTS (Loans, Grants & Projects Tracking System) project on this platform from inception till delivery, training and support period.
-  Assisted in IT Recruitment and provisioned recommendations which assisted in procurement of E-Governance Solutions pertaining to relief operations (post massive earthquake in 2005).

کمپنی کا لوگو
IT Consultant
Ministry of Economic Affairs & Statistics Govt. of Pakistan
جولائی ۲۰۰۳ - فروری ۲۰۰٦ | Islamabad, Pakistan

Responsibilities: To develop and deploy web-based solution to automate key function of EAD.Achievements: Successfully delivered LGPTS (Loans, Grants & Projects Tracking System) project on this platform from inception till delivery, training and support period.Sector: PublicKey activities involved:- Understood and translated complex business processes to Core IT language; especially foreign aid cycle of loans and grants of Government of Pakistan. This included feasibility, negotiations, signing, disbursements, re-payments, on-lending and other related issues in the context of scope of automation.- Conducted various types of requirement surveys (formal, informal, using questionnaires and other forms-group and individual meetings for requirement gathering, data cleansing/validation, information standardization.- Based on above, managed analysis, system design, data modeling, software development (rapid functional prototyping), implementation / roll-out and maintenance of web based database application, and necessary documentation.- Also managed engineering of a prototype of a web portal of EAD. This covered functions of EAD, debt related status & issues, technical assistance provided by various bilateral/multilateral organizations, countries and miscellaneous material for web visitors.- Provided ideas to restructure the Computer Center.- Participated on multiple high level forums and provided IT services at both front-end and back-end, like Pakistan Development Forum, EAD-UNDP retreat Lahore 2004, PCOM revision, Pak-China Joint Economic Committees,etc.This helped me in understanding the working of giant govt. machinery and so broadening my vision.- Assisted in performing analysis and presentations which were to be presented to President/Prime Minister of Pakistan, donor agencies, foreign delegates, etc., on foreign aid inflows, their absorption amongst various sectors and districts.- Assisted in shortlisting, interviewing for selection of IT professionals.

کمپنی کا لوگو
Asst. Software Engineer
PRAL (Pakistan Revenue Automation Ltd)
مارچ ۲۰۰۲ - اکتوبر ۲۰۰۳ | Islamabad, Pakistan

Responsibilities: To assist in Software Engineering, Documentation and related assignments.
Achievements: Assisted in engineering the Data entry / updation forms for the web based project titled as BGN (Biodiversity Global Networking) http://www.pmnh.gov.pk/htm/bgn.htm funded by PMNH (Pakistan Museum of Natural History) http://www.pmnh.gov.pk/. The web portal became a national hub for Global Biodiversity Information Facility (GBIF). - Drafted user manual document and a quick reference document.

کمپنی کا لوگو
Assistant Software Engineer
PRAL (Pakistan Revenue Automation Ltd)
مارچ ۲۰۰۲ - اکتوبر ۲۰۰۳ | Islamabad, Pakistan

Responsibilities: To assist in Software Engineering and related assignments.Achievements: - Assisted Project Manager in engineering the Data entry/updation forms for the web project titled as BGN (Biodiversity Global Networking) funded by PMNH (Pakistan Museum of NaturalHistory). The web portal became a national hub for Global Biodiversity Information Facility(GBIF).- Developed draft user manual document and a quick reference document.Sector: Semi-Government

تعلیم

UNICEF (United Nations Children’s Fund)
سرٹیفیکیشن, ‎
نامکمل
2022
UNDSS (United Nations Department for Safety & Security)
سرٹیفیکیشن, ‎
Preparing And Responding To Active Shooter Incidents
نامکمل
2022
UNDSS (United Nations Department for Safety & Security)
سرٹیفیکیشن, ‎
Safety And Security
نامکمل
2022
United Nations
سرٹیفیکیشن, ‎
نامکمل
2022
PMI (Project Management Institute)
سرٹیفیکیشن, PMP-Project Management Professional‎
Project Management Professional
مکمل
2009
SysComp International (Pvt.) Ltd
سرٹیفیکیشن, Project Management Office‎
Project Management Office
مکمل
2008
PPRA - Public Procurement Regulatory Authority
سرٹیفیکیشن, Public Procurement Rules & Procedures‎
Public Procurement
مکمل
2008
Bahria University
ماسٹرز, , Masters in Computer Sciences‎
Software Engineering
2001

پیشہ ورانہ مہارتیں

ماہر Accounts / Manager
ابتدائی Agile Project Management
ماہر Agile Waterfall Methodologies
ماہر Analytical
ابتدائی Banking
ابتدائی Branch Banking
ابتدائی Branch Operations Management
ماہر Client Facing Skills
ماہر Client Resolution
ماہر Conservation Awareness
ماہر Contract Management
ماہر Cooordination Skills
ماہر Cost Awareness
متوسط Cost Control
ماہر Cross functional
ماہر Customer Service Systems
ابتدائی Customs Clearance System
متوسط Data Analysis
ماہر Data Collection
ماہر Data Management
ماہر Diverse Team Management
ماہر Ecellent Communication Skills
ماہر End to End Project Management
ماہر Escalations Management
ماہر Evaluations
ماہر Feedback Assessment
ماہر Finance Administration
ماہر HFO Operations Handling
ماہر International Development
ماہر Interpersonal Skills
ماہر IT Literate And MS Applications
ماہر Knowledge of ICT
ماہر Leadership Collections Handling
ماہر Legal Documents Management
متوسط Literature Reviews
متوسط LTN
ماہر Mentoring
ماہر Monitoring Analysis
ابتدائی MS Access
ماہر MS Office
متوسط MS Projects
ماہر Oral and Written Communication
ماہر Organisational Leadership
ماہر Planning
ماہر PMP
ماہر PRINCE 2
ابتدائی PRINCE2
ماہر Production Quality Monitoring
ماہر Project Administration
ماہر Project Analysis

زبانیں

ماہر اردو
ماہر انگریزی

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