Seasoned human resource and customer relations professional, with almost ten years experience in working with reputable organizations and professionals. A passion for creating a destination and a comforting environment for the public, in a professional manner. Comfortable in working with people from all walks of life.
HR Development
Assists with the development and administration of programs, procedures, and guidelines to help align the
workforce with the strategic goals of the company
Participates in developing department goals, objectives, and systems
Talent Acquisition
Assist in the recruitment process for hiring workforce
Assist in establishing the standard practices for talent acquisition, staffing and employee retention
Arranging interview schedules for management and executive level candidates
Employee Relations
Maintaining employee relations
Assists with the development of Human Resources policies for the company with regard to employee relations
Implementing employee safety practices and policies.
Handling and investigating employee grievances
Employee Compensation & Benefits
Monitoring salary structure and developing competitive benefit packages.
Managing monthly payrolls including yearly increases and bonuses.
Attendance & Payroll management
Check and verify staff commission & incentive workings
Preparation of employees final settlement
Coordination with Insurance company for employee’s enrollment in GHI & GLI
Ensure timely payments of EOBI and SESSI to relevant authorities
• Responsible for employees personnel records management
• Ensure all changes updated in the payroll software after confimation from clients
• Managed and processed the monthly payroll of outsource employees
• Ensured timely disbursement of salaries to employees
• Implementation of policies as per compliance with Labor Laws
• Conducted surprise visits/inspections on employees
• Supervised the issuance of Appointment/ warning/ acceptance of resignation and experience letters
• Arranged necessary documents required for processing of GHI & GLI claims as per insurance company requirements & policies
• Designed and updated all HR forms and ensure that they are up to date and modified in accordance to changes in the policies or procedures
• Co-ordinated with Clients in respect of staff hiring, documention, payroll & release processes
• Handled HR issues of Outsource staff (OS)
• Responsible for management of OS updated records
• Ensure all changes updated in the HRMS modules after verification from various clients
• Assisted and supported payroll department for the monthly payroll processing of outsourced staff in KESC, UBL, Burj Bank & other various clients
• Arrangement of necessary documents for processing of medical & life insurance claims as per insurance company requirements & policies
• Designed and updated all HR forms and ensure that they were implemented
• Induction of new joiners at Clients premises
• Extract & processed various reports from HRMS as per Client’s request
• Conduct interviews for the vacant positions available with Client
• Co-ordinated with Clients in respect of staff hiring, documention, payroll & release processes