POSITION GOALS:
- Uninterrupted SITE FM Operations.
- Client Satisfaction & Stakeholder Management.
- Project Delivery with Zero Business loss



Managing the Head Office FM Services and lead the operations and part of WTS lead team, support SDM in the re-structuring and transformation of WTS, brought regional offices & factories under single umbrella resulting in synergy, cohesiveness & efficiencies. Prepare and implement UL policies and SOPs. Negotiated service contracts for improving customer delivery and reducing costs. Have worked with various regional teams on projects ranging from financial nature, FM, Fleet, travel & real estate. Part of WTS Revamp team and delivered RE & fit out projects from scratch. Excellent stakeholder management with centralizes operation. A firm and committed individual on processes and audits to ensure transparency. Summary is as under:
Workplace Services: Lead the workplace services, re and facilities management for the head office and manage company guest house, support centralize operation at 7 regional offices and 4 factories. Leading a team of 6+ management employees and 100+ blue collar staff across UL HO to deliver Travel & Logistical operations, Service delivery and Administration, Facilities Management, Telecom Operations, Physical Safety and Security, Non-Make CAPEX, and Real Estate management.
Finances: Responsible for budget of over 400Mn at HO and achieve the saving targets during Covid time in the last 2 years under FM, RE and Travel.
Travel & Fleet Management: Manage End to End Fleet Management of over 800 vehicles including procurements, taxation, insurance, buy back and disposals. Responsible for managing travel & logistics of all employees across the country.
Covid-19 & RTW: Manage Covid19 SOPs & Return to Work guidelines in light of WHO, GoP and Unilever to ensure seamless operations at head office and Guest house.
Simplification & Digitization of Processes: Digitization of WPS services via Branding Screens solution, one-stop portal and SMS text communications and

POSITION GOALS: 
Assist the Facilities Management in the delivery of SITE Facilities Services to operate and maintain the General Office property including any designated financial, technical, maintenance, procurement, asset & vendor management.
Be familiar with & operate to the Scope of Work (Schedule M) as defined in the Master Agreement and Understand the operational & technical requirements of the elements of the site. Ensure that current contracts are maintained to provide necessary supplies and services.
Review and spot-check the areas of responsibility to ensure that suppliers/service providers are meeting contractual obligations to the client.
Assist with detailed floor inspections on a routine basis.
Monitor the Work Order system & ensure that rectification works are recorded & action in a timely manner.
Ensure all aspects of the working environment meet all requisite OH&S Standards.
Assist the Facilities Manager to ensure the smooth running of meetings&/or events at the site.
Assist with Business Unit relocations or ‘ad hoc’ projects.
Provide backup support for the Facilities Manager in times of absence.
Liaise closely with the client on-site representatives to address problems and/or enhance working environment performance.
Clearly document & communicate all client expectations to the balance of the FM team.
Work collaboratively with facilities team colleagues both within the P&G Account & in the wider Jones Lang LaSalle network.
Lead the Successful GO movement project and independently manage the office movement project in 2011.