As a freelancer, I undertake different projects related to Text-to-Speech conversion, transcription, translation etc. Recently, I worked on an automatic speech recognition project in which I transcribed audios clips from various sources. Following strict guidelines, recognizing various tones and dialects of the narrators, and grasping the context of speech with pinpoint accuracy,were some of the challenges successfully met by me. Throughout the duration of the project, I always maintained an accuracy rate of over 85% while doing more than 300 transcriptions per day.

I provide online tuition to O-level students for Mathematics (Pure/Additional), Physics, Chemistry and English. My medium of communication is both Urdu and English that\'s why international students (especially Pakistani expatriates) prefer my teaching style. Holding a degree in Physics and having O-level background myself, I understand the challenges faced by young students in comprehending difficult scientific and mathematical concepts. Earning top grades in O-level English is a different ball game even for native speakers, so I try to make things easy for students by making use of my IELTS knowledge and expert communication skills. Having worked under experts, I use smart e-learning methods for teaching students through screen sharing applications and various other online resources.

Our clients included mainly academic writing websites which required original marketing blogs, articles and short product descriptions for UK students as their target audience. I was required to do content writing for academic domains such as Law essay writing help, Business assignment writing and PhD dissertation writing help services. Seamless keyword integration, fulfillment of the assigned word count limit, plagiarism-free writing were some of the conditions that I was supposed to meet, while ensuring that the content is at par with the highest quality standards.

During my tenure as an SEO content writer, I have written for various commercial
websites including lawyers, business consultants, dentists, OEMs, commercial
cleaning companies, HVACs, vehicle dealers and a number of
other businesses. My portfolio of creatives include many formats ranging from
catch phrases for Facebook posts, Twitter teasers, to long descriptive
articles, blogs, press releases and product reviews. My writings are carefully
researched and custom-tailored according to the client\'s requirements, earning
maximum traction for their business.

Job description includes:
Answering Live Text Chats.
Providing visitors with clients’ basic products and/or services information.
Obtaining contact and project details from potential/existing customers.
Editing, summarizing, and classifying lead type and sending leads to the client.
Forwarding feedback and suggestions from customers to the corporate office.
Providing feedback and suggestions, based on personal experience and observation, to corporate office for improving the live chat software.

My responsibilities included introducing hotel portfolio and optimizing content for Online Travel Agencies (viz. booking.com, agoda.com etc.) and e-commerce websites (KarachiSnob.com, TripAdvisor.com etc.). I looked after allotment of hotel rooms, rates, packages, discounts and restrictions for hotel promotion on OTAs and GDS. I did campaigning for post-stay review collection from hotel guests on travel websites/social media, and wrote management responses on the reviews posted by guests. I was charged with carrying out research for discovering new marketing platforms where the business required a profitable digital presence. I also performed corporate communication (phone/mail/IM) for resolving issues with the clients and for acquiring support from IT firms that hosted hotel\'s property management software.

Administered corporate operations of the firm, book-keeping of the financial records over MS-Excel and created statistical data for analysis. Provided periodic updates to business owners and other secretarial services.

• Served in two outbound telesales campaigns for Air-duct cleaning Firms operating in Ontario, Canada.
• Provided inclusive information about the client’s circulating products as per customers’ request.
• Promoted client’s new or upcoming products/services.
• Logged-down the complaints for problem solving.