 Installation of system software’s.
 COC Web portal Admin and resolution of issues.
 Liaison with software vendors.
 Hands-on experience of MS Windows OS and Office.
 Manage Mikrotik and PFSense Firewall
 Hardware, Software & Network Troubleshooting on System & Server Level.
 Designing and testing network systems as per budget.
 Daily maintenance of system and back up of all data.
 Monitoring usage and network traffic and updating machines as required.
 Providing L2 and L3 network support. IT support for all systems on network.
 Keeping a track of employee attendance systems.
 Monitoring their calls and daily back up of recordings.
 Dealing with all IT related problems and others.
 Proven leadership and human management skills, able to Empathize with colleagues
 Project Implementation Associate (School Management System -Campus on Cloud & Technology in Classroom)
 Introduced new hardware and software technologies for service improvements (IRIS, SMART board usage and enablement)
 Implemented Software documentation standards and IT Dept. SOPs
 Designing aesthetic designs and reporting formats
 Managing queries and providing support to local and remote end users in different geographical locations, visiting sites ensuring problems are resolved and standards are implemented
 Trained/Mentored less experienced staff.

Data Entry
Network manage
System manage
Attendance manage
Inventory mange
Software manage

Installing,
Supporting
Maintaining servers
Computer systems
Planning for and responding to service outages and other problems.

Supporting and maintaining Internet, Software and Hardware
Reviewing and modifying networking system
Designing and testing network systems as per budget
Daily maintenance of system and back up of all data using BACULA server
Monitoring usage and network traffic and updating machines as required
IT support for 20 inbound and outbound call agents with IP phone
Installing and updating switches, router and Systems.
Keeping a track of employee attendance
Resolved LAN and WAN problems before issues get escalated
Monitoring their calls and daily back up of recordings
Dealing with all IT related problems and others.
Firewall PFsense monitoring and control
Microsoft server 2008