I was responsible for reaching out to decison maker for linen supplies and make an inquiry abouit their current requirement along with updating them about available product line and prices 

Dealing with customer queries and resolving issue that they are facing with prescription glasses through email and chat and updating production department regarding any changes that need to be made throough ERP.

Cold calling business owners and ask about their availability to attend online event and sending them link on their email to register for the event.

I was responsible for gathering information from potential clients about their business plan and also provided suggestions about the layout which would increase the appeal of their website. I was also involved in providing support related services by conveying client’s requirement to our developer’s team during the designing development and deployment of their project. Providing live chat customer service with information about most suitable package according to needs of their business and also reminding clients about renewing their hosting services after service has expired.

Worked in inbound and outbound calling.Responsibilities include speaking to logistics managers/fleet managers regarding their requirements for outsource transport in order to move any load.As part of inbound calls was required to provide information to carriers about load and bargain on rates in order to book these loads at lowest rates.Corresponded with the customer after booking providing them with documents so that they can proceed with pick-up and delivery.