I am a highly experienced and multi-skilled Professional, graduated from Hailey College Of Banking & Finance, having a MBA degree in Banking & Finance with expertise in various departments of plastic moulded furniture industry, Banking & construction such as sales, operations, Accounts & Finance.
Total experience of 7 years working in various departments of Banking and Construction industry, which were challenging and demanding in nature.
Fully aware and have ample knowledge of Business Establishment.
Bank Essential (BE)
Temenos 24 (T 24)
ERP (Financials module)
Conduct market research to identify selling possibilities and evaluate customer needs
Actively seek out new sales opportunities through cold calling, networking and social media
Set up meetings with potential clients and listen to their wishes and concerns
Prepare and deliver appropriate presentations on products and services
Create frequent reviews and reports with sales and financial data
Ensure the availability of stock for sales and demonstrations
Participate on behalf of the company in exhibitions or conferences
Negotiate/close deals and handle complaints or objections
Collaborate with team members to achieve better results
Gather feedback from customers or prospects and share with internal teams
Analyze customer purchasing power.
Execution of excellent customer care including prompt response to queries and appropriate remedial measures for complaints from internal and external customers.
Liase with receiving team in ensuring that the right products are received in the right quantity, quality and time frame.
Ensure proper storage of products in the warehouse, cold rooms and chillers.
Management and overall supervision of section team including enforcement of positive and negative rewards.
Carry out section inventory on a daily, weekly and monthly basis.
Ensure that products are properly labeled with right prices, name and dates.
Monitor and maintain stock inventory levels to avoid over and under stocking.
Manage payroll staff and resolve payroll errors.
Monitor promotions, transfers and terminations
Reconciliation of bank statements
1.Account opening & maintenance.
2.Ensuring swift, smooth servicing while maintaining a client friendly & professional environment.
3.Customer dealing and ensuring a friendly & professional environment.
4.Processing baking service requests including Account Opening, Remittances, Clearing, Cheque book etc.
5.Handling customer complaints and queries.
6.Provide details to the customers about Khushhali Bank's products and services.