Manage all F&B and day-to-day operations of the center within mutually contractual guidelines (covering three Restaurants, two VIP Lounges one Banquet Hall for one thousand Pax and catering service orders for the center visitors to the highest standards. Preserve excellent levels of internal and external customer service. Design menus, purchase goods and continuously make necessary improvements as per the mobilization plan. Identify customers’ needs and respond proactively to all of their concerns. Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPI’s, schedules, policies and procedures. Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork. Comply with all health and safety regulations as per Saudi ARAMCO Standards. Report to the concession management and Tammi Global regarding sales results and productivity.

Achievement of budgeted food sales, beverage sales and labor costs. Achieve maximum profitability and over-all success by controlling costs and quality of service. Participation and input towards F & B Marketing activities. Control of Banquet china, cutlery, glassware, linen and equipment. Completion of function delivery sheets in an accurate and timely fashion. Help in preparation of forecast and actual budget function sheets. Completion of forecast and actual budget function sheets, Function Summary Sheets and weekly payroll input.

Work together with the management and restaurant managers in the planning, directing and coordinating of restaurant operations. Ensure that the operational Food and Beverage team can deliver the highest quality product, and the highest financial return. Develop, implement, and evaluate systems of control, developing and updating standards Menus. Develop and monitor staff in obtaining the highest standards of service and customer care and will take responsibility the training, development and monitoring of performance of all staff. Work, and develop relationships, with external suppliers to ensure the very best reputation within the industry. Oversee the inventory and keeping financial records of purchases and sales. Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements.