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概要
To obtain a challenging position in an organization that will enable me to utilize my education and supplement my knowledge. Opportunity to develop professional skills and expertise for me to grow along with the organization
工作经历
Officer Administration
As Administration Officer:
Timely delivery of all In/Out mail. To upkeep the complete record of all In/Out mail. Co-ordination with other department and assist HOD Supply chain.
Timely processing for payment and maintain all record of Courier & Fuel bills of HO Vehicles etc.
Assist administration department for travelling arrangement of HO staff.
To assist Sr. Store Officer for up-keeping the record of in kind donation
Smooth running of Admin related task and activities i.e. janitorial and catering service.
Maintain health and safety work environment for Employees.Timely payment to vendors and other utility bills.
Preparation of Admin imprest and others record files up to date.
 To provide cost effective benefits and timely delivery of services to TCF staff in the best interest of Organization. Booking of TCS Courier of all departmental dispatch and heavy shipment timely.
 Maintain records and stock keeping as per Admin SOP
Customer Service Representative
Achievements and responsibilities:
Responsible for responding to customer inquiries and give customers information about products and services, take orders, and process returns.
Target audience and generate Sales for Products.
Helping customers via the internet such as Instagram and Facebook with all Product information, complaints, and questions also, deal with customers with clear communications, handle customers patiently with keeping professionalism.
Customer Service Representative
As Customer Service Representative in Marketing and Communication Department:
Capturing Appointments.
Handling patient’s / Customer Queries.
Rescheduling appointments
Take confirmation for appointment reschedule
Inform doctors instruction and their schedule timing.
Book an appointment according to Service line chief.
Inform doctors charges.
Guide patients about new advanced technology performed by doctors.
Maintaining KPIs.
Front Desk Officer
Achievements and responsibilities:
Serves outpatient and inpatient by greeting and helping them in person or over the telephone.
Represent the clinic professionally and positively by answering or referring inquiries.
Maintains patient accounts by obtaining, recording, and updating personal information.
