خلاصہ

To have a challenging career in a reputed organization where I can apply all of my knowledge & skills accordingly.
Talent for identifying customer needs and presenting appropriate company product and service offerings.
Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business.
Track record of assisting in the design and implementation of reporting procedures.
Expertise in resolving escalated customer service issues.
Se

پراجیکٹس

SOP for Fleet Management

تجربہ

کمپنی کا لوگو
Manager Facility & Administration
Afiniti
اگست ۲۰۱۷ - موجودہ | Lahore, Pakistan

Administration

کمپنی کا لوگو
Manager Administration
The Professionals Academy of Commerce
جولائی ۲۰۱۷ - موجودہ | Lahore, Pakistan

General Administration, Procurement, handling operations by supervising staff; planning, organizing, and implementing administrative systems
Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Providing supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establishing policies, procedures, and work schedules.
Providing communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.
Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results
Tracking Budget Expenses, Staffing, Quality Management, Managing Processes, Organization, Coaching, Communication Processes, Disciplining Employees, Motivating Others, Promoting Process Improvement, Reporting Skills

کمپنی کا لوگو
Senior Administration Executive
NetSol Technologies Limited
نومبر ۲۰۱۳ - اپریل ۲۰۱۷ | Lahore, Pakistan

Present Responsible for providing an efficient and professional administrative and clerical service to colleagues, managers and supervisors to facilitate the efficient operation of the office.
Arranging all travel and accommodation arrangements for guests local foreigners.
Managing Security for the premises.
Ensuring that all health and safety policies are observed.
Providing secretarial services such as minute taking and diary management. Ensuring office procedures and systems operate efficiently. Handling requests for information and data.
Administered vehicle and equipment acquisition. Established productivity and quality standards for fleet activities. Scheduled both corrective and preventative maintenance for vehicle. Maintained vehicles and ensured its clean and safe to drive at all times.
Raising purchase orders and chasing outstanding accounts. Recording, compiling, transcribing and distributing the minutes of meetings. Maintaining an electronic and hard copy filing system.
Insurance claims for office fleet vehicles. Coordinating and arranging repairs to office equipment.
Comprehensive knowledge of Microsoft Word, Outlook, Excel and Access. Scheduling meetings and preparing agendas for them.
Effective organizational skills. Resolving administrative problems. Supervising other clerical staff.
Conducting research on behalf of managers. Scheduling and delegating administrative tasks.
Creating presentations and writing up reports.

کمپنی کا لوگو
International Correspondence & Admin Executive
Chawla Chemical & Metal Industry
جون ۲۰۱۰ - نومبر ۲۰۱۳ | Lahore, Pakistan

Maintained the daily transactions data in the MS Word sheets.
Resolves personnel problems by analyzing data investigating issues identifying solutions recommending
action. Update the report formats as per the instructions from the higher management
Secretarial and reception, administration, conference planning and travel, information and data
processing, mail, materials scheduling and distribution, printing, records management,
telecommunications management, security, parking & supply.
Vehicle fleet management, repair, maintenance, Building Management, Repair & Maintenance,
Electrical Installation Repair & Maintenance, managing cash /bill payments to LESCO, Liaison with
security companies, Procurement of office hardware, Monthly bill payments of diesel re -fullers,
Monthly bill payments of security companies, Processing and Maintaining records, Kitchen Items
and Stationary for office, up to date record of store, looking after fueling and tuning of power
Diesel Generators.
Travel arrangements for CEO locally & abroad.
Completes production plan by scheduling and assigning personnel accomplishing work results establishing
priorities monitoring progress revising schedules resolving problems reporting results of the processing
flow on shift production summaries.

کمپنی کا لوگو
Customer Support Executive
TRG Customer Soultions
جولائی ۲۰۱۰ - جون ۲۰۱۱ | Lahore, Pakistan

کمپنی کا لوگو
Customer Care Executive (F-E)
Ufone Ptml Pvt Ltd (Call Center)
مارچ ۲۰۰۹ - جون ۲۰۱۰ | Lahore, Pakistan

کمپنی کا لوگو
Customer Relations Officer
Telenor Pakistan
دسمبر ۲۰۰٦ - مارچ ۲۰۰۹ | Lahore, Pakistan

تعلیم

University of Faisalabad
بیچلرز, , Bachelors in Commerce‎
Commerce
2006
University of Central Punjab (UCP)
انٹرمیڈیٹ / اے لیول, , I.Com‎
Commerce
1999

پیشہ ورانہ مہارتیں

ماہر Corporate - Procurement / Administration Departmen
ماہر Correspondence
ماہر Handling Assignments
متوسط Managing Midsize Teams - 5 to 20 People
متوسط Purchase Procurement Knowledge
ماہر Social Studies Subject Command

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی

Aurangzeb آپکے جاننے والے

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