Ø  Looking after the operations of the Area and Field Offices and designing business plans for various programs to be implemented at the field level.
Ø  Liaison with Head Office management to implement policies of organization and provide strategic direction to staff for running the operations.
Ø  Furnish monthly activity reports on various development programs to Manager/GM Operations
Ø  Maintain monthly performance records of Area Offices.
Ø  Work in close relationship with all sections of Head Office to provide support to operations of the organization at field level.
Ø  Approve and furnish requests from area offices for release of funds to finance section & ensure funds are transferred in time and ensure that all due funds (recoveries or any other receipts) are received by the head office finance section in time.
Ø  Coordinate with the HR section for organizing trainings and capacity building activities for the staff involved in managing operations at the field and area level.
Ø  Make random visits to the field and area offices to assess the quality of work and identify various gaps in the operation and suggest methods and activities to overcome the issues.
Ø  Maintain close interaction with the Area Managers and take their suggestions for improving the performance of the program.
Ø  Facilitate internal Auditor by providing support during the field and program level audit. Communicate observations made by internal auditors on records of field offices to the concerned area manager & make suggestions for improvement in standard of performance.
Ø  Compile Annual Performance Reports of the Area Managers, MIS Officer and discuss the performance gaps with them.
Ø  Draw the attention of the higher management if any special situation arises or any accident occurs in situation of which one is not mentioned in the operational manual.
Ø  Maintain liaison with local administrative and relevant Police Stations in case of any emergency and fraud.
Ø  Create liaison with local administration and police station and contact them in case of any emergency and fraud.
Ø  If assigned, perform investigation within specified time on any matter from the area offices to the Head office.
Ø  Discharge special responsibilities assigned by the COO/GM Operations.