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خلاصہ
I am a highly resourceful expert with extensive experience all IT operations, infrastructure development, maintenance and security
A proved instrumental in managing entire IT departments building from scratch, developing SOPs, KPIs, and IT policies to ensure seamless execution of operations while providing technical support to other departments. Known for managing IT resources including network, servers and client machines to ensure high availability of data backups and system redundancy. Expert in ensuring security of shared resources as per the Standards, system backup and disaster recovery management.
Successful in maintaining projects and technology systems, developing, implementing and evaluating IT projects in line with organizational objectives. Recognized for identifying vulnerabilities, the need for upgrades, and opportunities for improvement of organization operations. Can propose strategic solutions and recommending new systems and software improve customer services. Develops web based and mobile applications to support online order processing and integration of the applications with existing ERP system and liaise with other departments to determine and address their IT needs and requirements.
My key skills include IT Leadership • Servers Management • Domain Controllers • Recovery and Backup Plan • IT Help Desk Infrastructure • IT policies & Procedures • Strategic Planning • Client Satisfaction • System Performance • Enterprise Architecture • Application Design • Information Security • Networking • IT Security • Virtualization • Vendor Relations • Outsourcing • Enterprise Solutions • Cost Reduction • Personnel Development • Process Design
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.
پراجیکٹس
تجربہ
Manager IT & MIS
Manager IT
· Expertly handled evolving challenges associated the centralization of IT department for all business pillars.
· Exercised hands-on approach and effective controls to implement e-Office Solution of NITB in Bahria Foundation.
· Researched numerous verticals to analyze, propose, and deploy ERP Solution, also remolded data center.
· Utilized acute technical expertise and knowledge to deploy domain environment and Firewall and Antivirus.
· Harnessed deep knowledge and technical skills complimentary for rectifying Network bottlenecks and deploy L3 Network.
Manager IT
· Consistently employ an energized, participative management style, encouraging motivation, teamwork, approachability, empathy, empowerment, and accountability, initiated IT department from scratch and streamlined operations.
· Contributed to an effective and transparent utilization of resources, deployed 15 Agents Inbound/outbound call center for vacation ownership Tele sale, also managed IT Team and oversaw daily IT activities.
· Planned and deployed CCTV in all resorts and hotels; trained entire office staff on Merlin a vacation ownership software.
· Planned and implemented L2/L3 Network within the office and with remote Hotels & Resorts also devised VOIP.
Manager IT
· Spearheaded operations of IT Department, defined SOPs, KPIs and policies as per COBIT Frame Work.
· Managed PABX and CCTV, IT Team, ensured rectification of PABX & CCTV system.and oversee daily other IT activities.
· Optimized Software For Fabric Inspection with Ilgisoft (Turkey) Engineer, upgraded network to CISCO L-2/L-3 Network.
Manager Network & Support
Manager Network & Support, Dec 2012 – Jun 2017 || Assistant Manager M.I.S., Nov 2011 to Dec 2012
System Administrator, Jan 2009 to Oct 2011 || Assistant Network Administrator, Apr 2005 to Dec 2008
· Principal strategist and viisionay leader, who orchestrated bottom factors including development and implementation of short term and long term Business and System plans to set the direction of the department.
· Ensured costing, budgeting and strategizing the IT department edeavors annually, managed team gathering info regarding the ERP software, handling IT operations and Support, servers and networks on a daily basis to maintain the IT support.
· Led team setup, supports the users, administers and ensures 24/7 availability of information systems, communication systems (internet & e-mail) and other software and IT operations (LAN, WAN, WLAN radio connectivity).
· Installed, configured and managed Domain Controllers on Windows 2003 R2 and Windows 2008 R2 servers. Ensure availability and smooth operation of domains across networks via trusted domains on WAN networks.
· Proved instrumental in installing, configuring, and managing Active Directory on Windows 2003 R2 and Windows 2008 R2 Servers. Ensure Replication across all AD servers & daily backup of AD.
· A strategically agile expert known for installing, configuring, and managing MDaemon 11.0 on Windows 2008 R2 server. Backup of email accounts, maintaining multiPOP and SMTP services with hosting servers. Monitoring disk quota.
· Gathered the needs of other departments do the annual planning, development, execution and controlling of the IT budget, communicates the IT dept. requirements to the Top management, then plans for the Budget allocation.
· Demonstrated acute IT expertise and in-depth knowledge to develop, implement, and control IT policies, governance and change management to shape the framework for the IT department aligned with the company\'s goals and objectives.
· Managed IT projects on daily basis and tracks the process re-engineering and improvement. Troubleshooting workstations’ problems like MS office, hardware, network and Windows 2000, XP & 7, and daily reporting to Manager MIS.
