I am a well-organized and focused professional with hands-on experience in different administrative capacities. Skilled at maintaining confidential files and staff records as well as completing projects on-time. I am proficient in leading multiple projects while complying with budget and time constraints. Capable of arranging and executing events for potential clients. Highly skilled at overseeing day-to-day office operations and all administrative matters such as screening calls, managing calendars, planning meetings, and making travel arrangements. Able to identify goals and priorities, resolve customer issues in initial stages, and prioritize workflow to meet established deadlines. Excellent communicator, function within a challenging environment with constantly changing priorities.
My key skills includes Executive-level Secretarial/Personal Support | Filing & Records Management | Data Collection & Reports Generation | Meetings Coordination | Process Improvement | Team Building & Leadership | Quality Assurance & Control | Complex Problem Resolution | Effective Communicator | MS Office (Word, Excel, PowerPoint) | ERP.
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.


HBZ 50 Year Celebration Anniversary


کمپنی کا لوگو
Executive Secretary to Director
Naveena Group Of Industries
مارچ ۲۰۲۲ - موجودہ | Karachi, Pakistan

Provides full administrative assistance to the Executive Director.
Acts as liaison to the Board of Directors and Board Executive Committee; orders meeting Refreshments/meals and prepares conference room; attends all board meetings, records, Transcribes, and distributes meeting minutes; maintains historical files, and assists board members with festival ticket requests and delivery.
Key Accomplishments·
Maintains Director’s appointment calendar by scheduling meetings, teleconferences, and travel including itineraries, airline reservations, hotel accommodations, and all other travel needs.
Prepares Director’s personal expense report.
Conserves Director’s time by reading, researching, and routing correspondence; drafting letters And documents; screening and rerouting phone calls.
Maintains director, board, and local government VIP lists; prepares and mails VIP correspondence, subscription and season brochures, and reception invitations.
Maintains personnel and customer confidence and protects operations by keeping information confidential.
Reconciles corporate credit card statements and provides required backup.
Researches flights and books staff air travel in liaison with the admin dept.
Maintains airline and corporate restaurant sponsorship accounts, and prepares required reports for annual audit.

کمپنی کا لوگو
Secretary, Chairman Secretariat
Habib Metropolitan Bank Ltd.
اگست ۲۰۲۲ - فروری ۲۰۲۲ | Karachi, Pakistan

Analyze the chairman's personal expenses and finance while working with the Personal Assistant. Inform Chairman about meetings, engagements, and presentations in liaison with Personal Secretary.
Identify, analyze, and resolve complex financial and accounting matters for the chairman with confidentiality.
Produce and maintain personal/business files and corporate records for multiple entities.
Key Accomplishments·
Administered a variety of support functions, including processing, and routing incoming mail, correspondence to appropriate staff members, as well as calendar and meeting functions.· 
Planned, executed, oversaw, and finalized projects according to strict deadlines while complying with the budget.·
Significantly improved effectiveness and costs by overseeing operations of the Chairman’s office, such as document preparation, general office maintenance, and internal communications.

کمپنی کا لوگو
Assistant, HOD Quality Assurance Department
Gul Ahmed Textile Mills Limited
نومبر ۲۰۱٦ - دسمبر ۲۰۱۷ | Karachi, Pakistan

Played a key role in supervising and retaining all records and office systems, including data management and filing. Held full accountability for handling various administrative and customer service tasks, such as screening inquiries, phone calls, and requests. Supervised incoming email and correspondence on behalf of the manager.
Key Accomplishments
·          Met and greeted visitors, organized meetings, and produced forms, briefing papers, reports, and presentations.
·          Efficiently handled a dissatisfied client by building a robust rapport through effective communication.

کمپنی کا لوگو
Coordinator, Quality Assurance Department
Gul Ahmed Textile Mills Limited
جون ۲۰۱٦ - اکتوبر ۲۰۱٦ | Karachi, Pakistan

Promptly answered and escalated telephonic enquiries to the Assistant manager. Executed tasks to defined standards in various job plans according to the professional standards.
Key Accomplishments
·          Achieved bottom line results by retaining reprocess, registers, wastage report on monthly basis and distributing incoming and outgoing mails.
·          Liaised with production and quality assurance department to receive and file all invoices from all departments.

کمپنی کا لوگو
Business Development Executive, International Sales Leadership Program
فروری ۲۰۱۴ - مئی ۲۰۱۵ | Karachi, Pakistan

Shoulder the responsibility for collecting and analyzing market/customer information. Discussed terms of an agreement and closing sales. Acted as a contact with the company and its existing/potential markets
Key Accomplishment
·          Developed and strengthened long-term relations with customers in person and via telephone calls and emails.

کمپنی کا لوگو
Quality Assurance Officer, BPO Department
Systems Limited
ستمبر ۲۰۱۲ - ستمبر ۲۰۱۳ | Karachi, Pakistan

Analyzed and oversaw complex functions of calls as well as seamless operations of all activities. Led performance evaluation of employees to recognize and classify staff members as target achievers and non-achievers.
Key Accomplishments
·          Ensured accurate diagnosis and resolution of issues for optimum customer satisfaction in accordance with pre-defined quality standards.
·          Identified areas and opportunities to improve quality standards within management processes and systems.


Preston University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Human Resource
CGPA 2/5
University of Sindh
بیچلرز, بیچلرز ان آرٹس, ‎
English, Economics, Statistics
درجہ B

پیشہ ورانہ مہارتیں

ماہر Accurate Record Keeping
ماہر Activity Coordination
ماہر Administrative Assistance
ماہر Administrative Management
ماہر Administrative Tasks
ماہر Administrative Work
ماہر Adminstration Knowledge
متوسط Attention to Detail
متوسط Branch Administration
متوسط Business Exposure
ابتدائی Business Sales Strategy
ماہر C-Level Executive Support
ماہر Cab Controling
ماہر Client Co ordination
متوسط Client Follow-up
ابتدائی Closing
متوسط Conservation Awareness
ماہر Coordination Abilities
متوسط Cross-Cultural Communication Skills
ابتدائی Custom CRM
ماہر Customer Relation Management
متوسط Detail Oriented
ماہر Email Writing
ماہر ERP
ماہر Executive Office Administration
متوسط Executive Presentation Skills
متوسط Fluent in English
ماہر Fluetn in English
ماہر Follow Up
ماہر Front Officer Support
ابتدائی Institutional Selling
ماہر Interpersonal Skills
ماہر knowledge of computer use
متوسط Knowledge Of ITC Technologies
ماہر Leadership Skills
متوسط Microsoft Excel
متوسط MS Office
متوسط MSicrosoft Office
ماہر Operations Responsibilies
ماہر Oral & Written Communication
ماہر Photocopy & Scanning
ماہر Plans Strategically
متوسط Pricing Negotiations
ماہر Professionalism
متوسط Project Coordination
متوسط Project Management
ابتدائی Purchase Management
ماہر Pursuing News Stories
ماہر Receptionist Tasks
ماہر Regular Reports Making


ماہر اردو
متوسط انگریزی

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مزید دیکھیے


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Farrukh has a track record for success, as well as a bright future.

Farrukh آپکے جاننے والے

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