Providing strategic HR consultancy to USA based medical billing and healthcare IT companies, with a focus on talent management and acquisition. Successfully optimized hiring processes, reduced time-to-hire, and implemented effective recruitment strategies

•Led HR and administrative operations for the Pakistan office, supporting over 150+ employees and aligning HR strategy with company growth objectives.
•Developed and executed HR policies and initiatives that enhanced compliance and supported a 15% improvement in employee satisfaction scores.
•Streamlined the recruitment process, reducing average time to hire by 20% through structured sourcing, interviewing, and onboarding workflows.
•Forged partnerships with universities and participated in job drives, contributing to a 20% increase in qualified talent acquisition from campus hiring.
•Improved new hire onboarding experience, accelerating time to productivity by 15% and strengthening retention within the first 90 days.
•Implemented in-house training and compliance programs, boosting staff capability and ensuring 100% adherence to industry regulations.
•Collaborated with leadership and CEO to deliver monthly HR metrics and workforce insights that influenced strategic decision-making.
•Enhanced payroll and benefits administration systems, ensuring timely, error free processing and improving employee satisfaction with compensation and benefits.
•Led quarterly performance appraisal cycles and introduced career development plans, which improved internal mobility and reduced attrition.
•Maintained a 100% audit ready status across all employee records and documentation in accordance with compliance standards.
•Acted as the official liaison person for SECP, PSEB, PTA, RDA, IESCO, FBR, PRA, banks and EOBI, ensured statutory compliance with all federal/provincial bodies/regulators.

•Streamlined departmental operations by introducing a structured documentation system, reducing administrative turnaround by 30%.
•Coordinated faculty hiring cases, ensuring smooth processing with University HR directorate.
•Played a key role in accreditation documentation for PEC and NCEAC, ensuring compliance and successful review outcomes.
•Scheduled and coordinated academic meetings, seminars, and departmental events.
•Supported faculty onboarding resulting in improved user satisfaction and reduced queries.
•Managed sensitive documents including course syllabi, curriculum updates, and student case files for internal and HEC correspondence.
•Ensured accurate reporting and documentation for faculty projects and academic initiatives in coordination with national education bodies.

• Hiring of sales staff across the country.
• Records performance reports for all regions’ sales teams as per sales/recovery targets.
• Maintained accurate sales and recovery collection records, contributing to company growth by enabling informed decision making.
• Supported month-end closing process by preparing comprehensive journal entries and adjusting balances as necessary.
• Developed strong relationships with external partners such as banks and vendors to facilitate smooth transaction processing on behalf of the company.
• Input vendor payments and updated accounts to reflect new balances.