Supervising the day-to-day operations of the administrative department and staff members. Plan, coordinate and manage all administrative procedures and systems Hiring, training, and evaluating employees and taking corrective action when necessary. Monitor costs and expenses in budget preparation. Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions. Sourcing all hardware related to IT and other departments for all office facilities. Plan and keep all office supplies in line and maintain stocks. Plan and carry on office maintenance and repair sessions. Collecting, organizing, and storing information using computers and filing systems. Keep Check power back up and running condition, Generator, UPS and alternate power modes.Planning and implementing renovation process for existing offices and managing for new site build.

Effective management to make the premise worth using by cleaning and ensuring all industrial hygiene and safety standards by keeping checklists updated and ensuring all industrial hygiene and safety standards.Coordination with vendors for events management and source for materials to act as a POC.Coordination with Fumigation & pest control Management service providers. Maintain fire, carbon monoxide, smoke and other safety systems within the building.Evaluate and maintain plumbing, painting, flooring repair, electrical and HVAC systems in the building. Maintain installation of new heating, cooling, and ventilation systems.Ensuring that electricity, gas and water bill payments are paid on time and keeping a record of bills.Coordinate with government officials and facilitate them with every required document. Liaise with relevant government authorities and other stakeholders on operational issues relevant to the other activities.

Delivering excellent service to ensure high levels of customer satisfaction.Responding to customer complaints and concerns in a professional manner.Ensuring store compliance with health and safety regulations.Undertaking store administration duties such as managing store budgets and updating financial records.Monitoring inventory levels and ordering new items.Complete store operational requirements by scheduling and assigning employees and following up on work results.Contribute to team effort by accomplishing related results as needed.Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.

Shift management and hiring of support staff.Procurement.Building maintenance.Food & beverage, housekeeping, security.Administer salaries and determine leave entitlements.Prepare monthly estimates of expenditure, maintain inventory controls and make recommendations to management.

Manage and route phone calls appropriatelyProcess and report on office expensesMaintain physical and digital employee recordsSchedule in-house and external meetingsMake travel arrangementsOrganize company documents into updated filing systemsAddress employees and clients queries (via email, phone or in person)Prepare presentations, spreadsheets and reportsUpdate office policies as needed.