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خلاصہ
Installing, Supporting, maintaining and troubleshooting servers, hardware and software infrastructure.
Ensuring the most cost-effective and efficient use of servers.
Analyzing and resolving faults, ranging from a major system crash.
Ensuring that all IT equipment complies with industry standards.
Suggesting and providing IT solutions to business and management problems.
Managing e-mail accounts, Anti-spam and Virus protection.
Setting up user accounts, permissions, passwords and data sharing among the employees.
Providing training and technical support for users with varying levels of IT knowledge and competence.
Planning and implementing future IT developments and undertaking project work.
Keeping internal networks running, monitoring the use of the web by employees and monitoring network usage.
Managing social media pages and updating it according to need.
Secures network system by establishing and enforcing policies, defining and monitoring access.
Supervising the research and development according to company requirement and assigning tasks to subordinates.
Responsible for the reliable working of phone exchange.
Supervise all I.T related complaints from clients.
Compliance of any other task that is assigned by the management
System Support Responsibilities
Proficient in Microsoft Office 2007 and up graded version, be able to support and work with Windows (XP/vista/7/8 and up version operating systems and in IT environment.
Assist the System Administrator with desktop support, troubleshooting desktop hardware/software problems, and carrying out projects as assigned in environment. Properly document support, repair and IT initiatives.
Assistant supports the IT and communication divisions, providing technical support to all company staff.
Troubleshoot common hardware/software issues.
Meet deadlines and adjust to changing priorities.
While facing challenges build up the capacity by gaining new skills and knowledge
تجربہ
IT Officer
Managing FortiGate Firewall with all its capabilities, implementing Policies,
Wireless Controller, Access points attachment, Bandwidth shaping, Antivirus
support, and Web filtering.
Managing Server-Side installation, Configuration, and maintenance of the 2016
Server.
Managing Client-Server infrastructure Installation and maintenance of Servers
and users and their connectivity.
Managing Active Directory Services, WSUS server, WDS, and WTS servers and
their configuration on both sides
Maintaining company IT inventory, contracts, and license renewals including
FortiGate firewall, Exchange Server, WhatsApp Caster, SAP B1 Support, Domain
Hosting, and Web hosting.
Providing all kinds of IT support to every user on both sides (Head Office &
Plant side)
Monitoring and Management of Overall whole Factory IT infrastructure
Including IT Data Center, Whole Fiber Optic Network, FortiGate Switches, and
Access points.
Management of Scale software (ABACUS) and its connectivity with SAP Server.
Assistant IT Manager
Monitoring and Management of Overall whole Factory IT infrastructure Including Whole Fiber Optic Network, Routers, Switches, UPS’s, Attendance Machines, IP Cameras, Turnstiles, and other protection systems.
Monitoring and managing Mikrotik Server, Firewall, TMG Server, AIG Scale Server, and Window Server 2012.
Installation and providing support on client-side for PRP Software SAP.
Installation, Monitoring, and Management of Panasonic KX-NS500, using its IP phones and direct analog facility.
Management of more than 20 NVR with the capacity of more than 200TB for more than 500 IP Cameras.
Configures, tests, and maintains LAN/WAN equipment and related services
Design, install, and configure the entire Wireless and Wired Network Infrastructure of the university campus.
Identifies, diagnoses, and resolves network problems.
Create and maintain comprehensive documentation for all implemented networks.
Maintain and support the University’s LAN/WAN environment
Analyzes complex data, voice or video network documentation and communicates to senior management regarding the current operational status of networks.
Determines methods and procedures to be implemented and used on the most complex new technologies to enhance performance.
In support of change management within the data center, provides high-quality network documentation to the Help Desk (Logical and Physical layouts) of all UAE University sites.
Participates in the execution of networking projects: (Site visits, Preparing Request for Proposal, RFQ, technical evaluation, installation, implementation, and commissioning).
Installs and configures wireless networks across various campuses of the university
Upgrades networks and provides a high level of support at all times.
Ensures LAN / WAN continuing functionality by using network monitoring and management tools.
Troubleshooting and problem solving of structured cabling systems.
Research Network monitoring, tuning, and troubleshooting.
Responsible for ongoing support and maintenance of wired and wireless networks in all housing units (Hostels) for the students of the university.
Asst. Network Administrator
Install and support LANs, WANs, network segments, Internet, and intranet systems.
Install and maintain network hardware and software.
Monitor networks to ensure security and availability to specific users.
Controlling and providing connectivity of SQL and ORACLE databases over the Network.
Evaluate and modify system\'s performance.
Determine network and system requirements.
Maintain integrity of the network, server deployment, and security.
Assign routing protocols and routing table configuration.
Assign configuration of authentication and authorization of directory services.
Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
Administer servers, desktop computers, printers, routers, switches, phones, smartphones, software deployment, security updates and patches.
Checking daily servers log and solving if there is any errors.
Maintaining updated information for each user request in Helpdesk with proper work logs, start and end times. Working with each request to be completed within designated SLA
Using Manage Engine Asset management software to update IT Asset inventory
Coordinating with vendors for the new or existing running project
Understanding and implementing CCTV solution for the office areas as per company requirement.
Assigning system administrator & standby for server support
Review backup
SYSTEM/NETWORK ADMINISTRATOR
To perform and supervise daily network activities
Ensure smooth IT operations
Network Management of primary and DR site
Design, Installation, Configuration and monitoring of Network infrastructure including Cisco Routers and Switches
Troubleshooting and providing technical network support
Employee access management
UPS maintenance of Data Centre including network racks and users UPS
Coordination with all vendors like ISP/ Network / UPS
Maintaining department SOPs and change management
To perform any other task assigned by the management
Responsible for configuring & troubleshooting CISCO ROUTER
Responsible for configuring & troubleshooting SWITCHES.
Monitoring complete network & providing network statistics.
Responsible for the installation of software’s like antivirus, MS-office, adobe & acrobat reader etc
Responsible for maintaining the network & troubleshooting the network-related issues.
Responsible for maintaining & troubleshooting network printers
Admin Officer
Ensure receipt and tracking of all incoming/ outgoing communications (letter, fax, email and establish an effective standardized filing
Establish secretariat to attend to day-to-day administration/ filing/ receipt & dispatch of mail/ secretarial needs
Ensure office premises, accommodation and compound are managed and maintained
Work to assess the needs and oversee the installation of office equipment, supplies, and utilities
Work to organize the installation of office communications / information management facilities and systems (telephone, fax, computers, e-mail, internet, sat phone
Work to ensure appropriate steps to safe-guard office premises and residential property (guards, locks, lighting, alarms, fire equipment)
Maintain stock register
