• Working experience as team member in Oracle Forms and Reports and Data Integration.
• Using Extra Tools Like PL/SQL Editor, Toad, Erwin Data Modeler , Reports Builder, SQL Server
• Using Oracle 6i, 9i, 10g and 11g (Forms and Reports), with Oracle Application Server Environment.
• Developing and maintaining new reports and forms / libraries/ triggers and procedures as per the client’s requirement
• Coordination with seniors for upgrading and feasibility study for future needs and requirements into running environment.
• Software troubleshooting at Client/Server end.
• Perform peer reviews of all code modifications to ensure that no malicious or harmful code has been introduced.
• Creating client’s requirement ERD on Erwin Data Modeler.
• Client visits: Maintenance, training and implementation of application.
• Customization on MS Dynamics 2013 CRM Applications and creating reports as per client’s requirement.
• Developed Document Management System on ASP.net front-hand and Oracle Database back-hand for in house companies under supervision of General Manager.
• DMS maintenance and other ASP.NET applications support.

• Managed customer accounts & day-to-day operations.
• Marketing various campaigns on digital media.
• Provided exemplary day-to-say service & support to customers, manage open cases & upstream coordination.
• Used engaging communication techniques coupled with analytical insight to create high value, long-term customer relationships.
• Worked with cross-organization partners to identify & take advantage of operational efficiency improvement opportunities.
• Collaborating with team member to deliver demanding client requests.
• Responsible to provide best complaint management system so that customer’s problems get resolved as soon as possible.
• Preparing day to day report and focusing to increase efficiency of services and customer satisfaction.
• Responsible for making and delivering presentation to cross-organization partners i.e. FIA, IESCO, EDUCATION & LITERACY DEPARTMENT SINDH and UNILEVER.