خلاصہ

I am a passionate project manager with diversified Program Management, Training, Organizational Development, Policy Development, Agile Project Management with Scrum, Cross-Functional Team Management, and Digital Content Creation experience of 14 years serving organizations with different capacities, functions, and scopes. Being a servant leader, I have healthy work experience serving domains like General Insurance, Information Technology, Commerce Industries, Program Management, Social Welfare, Teachers Management, and Book Publishing. I can handle various multifacet stakeholders and teams. This experience, blended with my passion for resume writing, has proved to be an excellent skill for me.

I am a top-performer of Immentia, received an appreciation award for naming the company. Immentia is an IT and Content Management Solutions provider.

I am an individual with an entrepreneurial mindset. Therefore, I have initiated my Facebook page by the name Resume Affair.

I have exceptional management, coordination, and writing skills reaped from the rich and diverse professional experience.

پراجیکٹس

Noorani Qaida – The Righteous Foundation
IslamicEssentials - Android app
IslamicEssentials
IlmoBaseerat - Audio Video project
Resume Affair
IlmoBaseerat - Books project
The Righteous Foundation

تجربہ

کمپنی کا لوگو
Founder and Project Manager
Resume Affair
مارچ ۲۰۲۰ - موجودہ | Rawalpindi, Pakistan

Managing my FB page – Facebook.com/ResumeAffair
Writing services being offered are:
o    CV, Resume & Cover Letter writing / Statement of Purpose (SOP) writing / Professional LinkedIn profile development / Standard Operating Procedures writing
Designing services being offered are:
o    eBook designing / PhotoBook designing / PDF profile designing
Organizational Development services being offered are:
o    Business Process Mapping

کمپنی کا لوگو
Project Manager
Immentia
اکتوبر ۲۰۱٦ - موجودہ | Islamabad, Pakistan

Facilitating the organization to design and implement the project management tools.
• Responsible and accountable for delivering projects on time.
• Meeting functional and quality specifications while focusing on client satisfaction.
• Facilitate daily standups/scrum meetings to address open questions.
• Create presentations and written deliverables (including project reports) to keep all the stakeholders well-informed on project activities and
direction.
• Establish positive relationships with clients and teams that build credibility, foster collaboration, and empower the project team.
• Forecast, manage and report on planned vs actual project schedule, and resource utilization.
• Fulfilling all contract requirements from onboarding to contract delivery stages.
• Maintain Project execution tool to ensure successful delivery of the project and associated outcomes.
• Manage issues, risks, and changes using appropriate and agreed-upon processes and tools established within the governance model.
• Manage the RAID (Risks, Assumptions, Issues, and Dependencies) logs to manage up-to-date documentation.
• Identify resources needed to complete work and collaborate with resource manager(s) to assemble appropriate skills/teams

کمپنی کا لوگو
Assistant Manager | Program Management, Administration, Employee Relations
TekGenisys
جولائی ۲۰۱٦ - اکتوبر ۲۰۱٦ | Islamabad, Pakistan


My PM-related JD remained the same. However, the added responsibilities for this ad hoc role included:
Managed the core Admin domains – Housekeeping, General Admin, Cafe Management and Security.
Ensured the implementation of operational tasks.
Supervised the Employee Relations department.
Conflict resolution.
Conducted HR-related meetings with employees.
Implemented the policies and guided the procedures and HR practices.

کمپنی کا لوگو
Senior Team Lead | Department Head, Program Management
TekGenisys
مئی ۲۰۱۵ - جولائی ۲۰۱٦ | Islamabad, Pakistan


Headed the Program Management department, managed the creation and operational plans of TekGenisys, and consistently achieved the Platinum Award every month.
Major responsibilities included:
Conducted Housekeeping and General Admin activities inspection every month.
Generated reports on inspection mentioning the action items.
Assigned tasks to the respective departments accompanying rigorous follow-ups.
Handled the queries/grievances/complaints/requests from employees and forwarded them to the concerned department(s)/team(s) following up on the matter.
Operated the Freelancers Management System
Managed the complete Freelancers (FLs) database
Data entry and accounts creation for FL
Issues resolution
Filled project charter and agreeing project objectives communicating project goals to the Stakeholders.
Scheduled and attended project meetings for the assigned domains.
Resource planning.
Rigorous follow-ups, monitoring, and controlling.
Project Quality Management and Quality Assurance.
Facilitated the successful delivery of projects/programs undertaken by TekGenisys.
Updated project status to Senior Executive Vice President.
Developed, analyzed, monitored, and updated the operational plan.
Acted as the first point of contact for any program management related queries supporting the strategic objectives of the organization.
Scheduled and monitored the training for various departments and companies. Coordinated the training plan accordingly.
Maintained project management documentation, reports, and plans.
Developed positive relationships with team leads/managers and staff to enable Program Management facilitation.

کمپنی کا لوگو
Deputy Secretary
Rawalpindi Chamber of Commerce and Industries
جنوری ۲۰۱۴ - فروری ۲۰۱۵ | Rawalpindi, Pakistan


Introduced a standard format for the development of SOPs.
Introduced and implemented the Project Management tool - Trello.
Assisted Secretary-General in managing the operational and administrative issues of the Secretariat, ensuring timely execution of the tasks.
Monitored the progress of the activities and projects, and updating Secretary-General accordingly.
Correspondence with Governmental and Private Organizations.
Vendor management.
Analyzed requirements of the staff and accordingly updated the RCCI's Website and ERP as and when required through the IT Consultants.
Maintained liaison with Government & Private functionaries.
Managed human resources.
Conducted training and awareness sessions.
Being a part of the Quality Management Team, conducted internal audits and evaluated their performance as per ISO standards, presenting the internal audit evaluation report to the Secretary-General.
Maintained the complete documentation for Internal Audits.
Suggested departments for the corrective measures in compliance with the ISO.
Formulated SOPs for different departments.

کمپنی کا لوگو
Researcher
Pakistan Microfinance Network
جون ۲۰۱۳ - جولائی ۲۰۱۳ | Islamabad, Pakistan


This project was a combined initiative of PMN and NRSP (National Rural Support Program). I worked with PMN for the Youth Microfinance Project on a paid internship basis.
Conducted surveys (1-on-1 interviews) with youth in Chakwal district.
Data entry of survey responses to automated software and generated analysis reports
Reported on common trends in survey responses.

کمپنی کا لوگو
Project Coordinator PMO
Interactive Group of Companies
ستمبر ۲۰۱۰ - مارچ ۲۰۱۳ | Islamabad, Pakistan


Handled 04 teams simultaneously at different sites, resolved administrative and technical issues.
Assisted and coordinated in all aspects of project management throughout the project lifecycle.
Collected daily status update from the team and apprised it to the Project Manager.
Assisted Project Manager in reporting the progress of the project to stakeholders as per the Communication Plan.
Facilitated meetings/workshops and participate actively in status meetings.
Assisted Project Manager to resolve issues and problems. Worked with team members to resolve variances from the project management plan.
Communicated directly with internal and external stakeholders.
Maintained documentation for management plans, mobilization plans, RAID logs, activity logs, status reports, etc.
Assembled and mobilized project team members as per activity plan.
Assisted the team and other stakeholders during project execution.
Ensured all project documents are properly archived on project closure.

کمپنی کا لوگو
Data Analyst - Organizational Development
Interactive Group of Companies
فروری ۲۰۱۰ - ستمبر ۲۰۱۰ | Islamabad, Pakistan


Job Analysis and Business Process Mapping as main components:
Being a part of the Process Mapping team, I managed to map the processes for every department. I interviewed 150+ employees, gathered data, and mapped the processes using Bizagi Process Modeler.
Prepared the interview plan for employees/departments.
Scheduled and interviewed the employees, and gathered the required data.
Data entry in MS Excel and mapped the processes using the Bizagi Process Modeler.
Assisted the Team Lead in the preparation of the FTE (full-time equivalent) dashboard of various departments and maintained the project plan.

کمپنی کا لوگو
Data Analyst - Research
Interactive Group of Companies
جنوری ۲۰۰۹ - فروری ۲۰۱۰ | Islamabad, Pakistan



Collected, compiled, analyzed, and managed data sets.
Provided data to the team members facilitating the reporting and documentation process.
Project Coordination, Team Management.
Analyzed user needs and application requirements.
Assisted departments and management in the evaluation and interpretation of data and reports.
Maintained complete and up-to-date documentation of all actions and project plans.

کمپنی کا لوگو
Coordinator Motor Claims
EFU General Insurance
دسمبر ۲۰۰٦ - فروری ۲۰۰۸ | Rawalpindi, Pakistan

Processing motor claims, client dealing, data entry and managing the ERP.

کمپنی کا لوگو
Office Coordinator
Iftikhar A. Syed Chartered Accountants
اگست ۲۰۰۴ - دسمبر ۲۰۰٦ | Islamabad, Pakistan

Office coordination, client dealing, administrative work, data entry, report writing.

تعلیم

NUST Business School
مختصر کورس, PMP Exam Training‎
PMBOK
مکمل
2013
Preston University
ماسٹرز, , Masters in Business Administration‎
Project Management
CGPA 3.7/4
2012
Allama Iqbal Open University (AIOU)
بیچلرز, , Bachelors in Arts‎
Arts
2010
OPF Boys College
انٹرمیڈیٹ / اے لیول, , Faculty of Sciences‎
Pre-engineering
2002

پیشہ ورانہ مہارتیں

ماہر Quality Assurance
ماہر Agile Project Management
متوسط Blog Writing
ماہر Clain Management
ماہر Client Followup
متوسط Collaborative Project Management
ماہر Content Media Management
ماہر Content Writing
ماہر Cooordination Skills
ماہر Coordination Skilla
ماہر Coordination Skills
ماہر Creative Business Domain names
ماہر CV Database Access
ماہر CVs Screening And Evaluation
ماہر CVs Tailoring
ماہر Data Management
ماہر Documents Maintenance Skills
ماہر End To End Project Management
متوسط Evaluating Risk
ماہر Executive Presentation Skills
متوسط Invoicing
ماہر LTN
متوسط Microsoft Powre Point
ماہر MIT Knowledge
ماہر Multi Site Team Management
ماہر Official Tasks Handling
ماہر Online Content Strategies
ماہر Online Team Management
ماہر Presentation Skills
ماہر Process Mapping
ماہر Project Administration
ماہر Project Coordination
ماہر Proofreading
ماہر Research Skills
ماہر Scientific Skills
ماہر Social Studies Subject Command
متوسط Social Welfare Management
ماہر Specimen Collection
ماہر Spreadsheet Navigation
ماہر Strong Organizational
ماہر Taxation Knower
ماہر Trello
ماہر تقوية العلاقات مع العملاء
ماہر تنسيق المشروع

زبانیں

ماہر اردو
ماہر انگریزی