概要

Experienced Credit Services Officer at MCB Bank Limited with over 10 years of dedicated service. Proven expertise in assessing creditworthiness, managing loan portfolios, and ensuring compliance with regulatory standards. Adept at fostering client relationships and implementing effective credit risk strategies. Committed to driving financial success through meticulous analysis and sound decision-making.

工作经历

公司标识
Officer Credit Services
MCB Bank Limited
Aug 2020 - Feb 2023 | Faisalabad, Pakistan

The primary responsibility is to manage core business/branch functions in line with the vision of the bank regarding the provision of top of the line banking services to its valued clients.Responsibilities as Credit OfficerDisbursement/adjustment/monitoring of Disbursed loans.Recovery of Mark-upReview and update credit and loan files.Review loan agreements to ensure that they are complete and accurate accordingto policy.Compute payment schedules.Stay abreast of new types of loans and other financial services and products in order to better meet customers' needs.   Submit applications to credit analysts for verification and recommendation.   Handle customer complaints and take appropriate action to resolve them.   Work with clients to identify their financial goals and to find ways of reachingthose goals.   Trade documents related to transactions forwarded to TSC along with DocumentForwarding Letter (DFL).   Handling of Financial Instrument in PSW.   FI Monitoring mechanism (Export docs follow-up)   Provision of Foreign Exchange Related Services to Individuals   Outward Remittance other than Trade through COD   Inward Remittances follow up with COD   Processing of transactions like, Foreign Telegraphic Transfer (FTT), ForeignCheque for Collection (FCC)   Monthly Foreign Exchange Returns   Submission of Cases to FEOD, SBP on Standardized Format   Maintenance of DAK Registers.

公司标识
Officer Credit Services
MCB Bank Limited
Sep 2020 - Jan 2023 | Faisalabad, Pakistan

The primary responsibility is to manage core business/branch functions in line with the vision of the bank regarding the provision of top of the line banking services to its valued clients.Responsibilities as Credit OfficerDisbursement/adjustment/monitoring of Disbursed loans.Recovery of Mark-upReview and update credit and loan files.Review loan agreements to ensure that they are complete and accurate accordingto policy.Compute payment schedules.Stay abreast of new types of loans and other financial services and products in order to better meet customers' needs.   Submit applications to credit analysts for verification and recommendation.   Handle customer complaints and take appropriate action to resolve them.   Work with clients to identify their financial goals and to find ways of reachingthose goals.   Trade documents related to transactions forwarded to TSC along with DocumentForwarding Letter (DFL).   Handling of Financial Instrument in PSW.   FI Monitoring mechanism (Export docs follow-up)   Provision of Foreign Exchange Related Services to Individuals   Outward Remittance other than Trade through COD   Inward Remittances follow up with COD   Processing of transactions like, Foreign Telegraphic Transfer (FTT), ForeignCheque for Collection (FCC)   Monthly Foreign Exchange Returns   Submission of Cases to FEOD, SBP on Standardized Format   Maintenance of DAK Registers

公司标识
General Banking Officer
MCB Bank Limited
Dec 2014 - Aug 2020 | Faisalabad, Pakistan

The primary responsibility is to meet high standards of external and internal customer service by ensuring process standardization, timely service, inculcation of customer-centric culture and strong operational controls in accordance with the high standards of service quality of the bank.
Mange New to Bank accounts and providing proper guidance regarding to procedures and requirements to new/prospective customers. Also responsible to cross sell various products offered by the Bank.
Interact with customers at the branch entrance / inquiring on their purpose of visit and guide them to the relevant desk accordingly for efficient service provision.
Resolve/reply the queries of the customers, maintain the customer complaints log book, continuous follow-ups and re-directing the customer to the concerned department for resolution of their queries to ensure the customer leaves the branch satisfied.

学历

Institute of Bankers Pakistan
证书, JAIBP‎
Branch Banking, Introduction To Financial Systems And Banking Regulations
Incomplete
2019
Government College University Faisalabad
硕士, 贸易硕士学位, M.COM‎
Accounting & Finance, Financial Management, Marketing
CGPA 3.53/4
2013
University of the Punjab
学士, 贸易学士, B.Com‎
Accounting, Economics, Money Banking & Finance
所占比重 66%
2011
Abdussalam college of science and commerce
中级/A级, , F.Sc Pre-Engineering‎
所占比重 53%
2009
Government higher secondary school Awagat Faisalabad
大学入学/0级, , Matric in Science‎
所占比重 75%
2007

技能

熟练 Account Management Skills
熟练 Account Opening
熟练 Account Servicing
熟练 Branch Banking
熟练 Branch Management
熟练 Branch Operations Management
中级 Business Management Solutions
熟练 Commercial Banking Knowledge
熟练 Commercial Retail Banking
熟练 Communication Skills
熟练 Corporate Finance
熟练 Cross Selling
熟练 Customer Service Skills
熟练 Customer Services
熟练 Decision Making
熟练 EKYC
熟练 Financial Statement Analysis+
熟练 Handling Assignments
熟练 Internet Banking Knowledge
熟练 Interpersonal Leadership
中级 Key Client Relationship
熟练 Knowledge of YouTube
熟练 MS Excel
熟练 Negotiations Skills
熟练 People Management
熟练 Portfolio Management
熟练 Problem Solving
熟练 Sales Skills
熟练 SAS Administration
熟练 Social Studies Subject Command
熟练 Voice Over Skills

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语

Rizwan 联系人

Irfan Zia
Structure Health & Fitness
Muhammad Haroon Yousaf Khan
World Patients Alliance