Experienced Credit Services Officer at MCB Bank Limited with over 10 years of dedicated service. Proven expertise in assessing creditworthiness, managing loan portfolios, and ensuring compliance with regulatory standards. Adept at fostering client relationships and implementing effective credit risk strategies. Committed to driving financial success through meticulous analysis and sound decision-making.
The primary responsibility is to manage core business/branch functions in line with the vision of the bank regarding the provision of top of the line banking services to its valued clients.Responsibilities as Credit OfficerDisbursement/adjustment/monitoring of Disbursed loans.Recovery of Mark-upReview and update credit and loan files.Review loan agreements to ensure that they are complete and accurate accordingto policy.Compute payment schedules.Stay abreast of new types of loans and other financial services and products in order to better meet customers' needs. Submit applications to credit analysts for verification and recommendation. Handle customer complaints and take appropriate action to resolve them. Work with clients to identify their financial goals and to find ways of reachingthose goals. Trade documents related to transactions forwarded to TSC along with DocumentForwarding Letter (DFL). Handling of Financial Instrument in PSW. FI Monitoring mechanism (Export docs follow-up) Provision of Foreign Exchange Related Services to Individuals Outward Remittance other than Trade through COD Inward Remittances follow up with COD Processing of transactions like, Foreign Telegraphic Transfer (FTT), ForeignCheque for Collection (FCC) Monthly Foreign Exchange Returns Submission of Cases to FEOD, SBP on Standardized Format Maintenance of DAK Registers.
The primary responsibility is to manage core business/branch functions in line with the vision of the bank regarding the provision of top of the line banking services to its valued clients.Responsibilities as Credit OfficerDisbursement/adjustment/monitoring of Disbursed loans.Recovery of Mark-upReview and update credit and loan files.Review loan agreements to ensure that they are complete and accurate accordingto policy.Compute payment schedules.Stay abreast of new types of loans and other financial services and products in order to better meet customers' needs. Submit applications to credit analysts for verification and recommendation. Handle customer complaints and take appropriate action to resolve them. Work with clients to identify their financial goals and to find ways of reachingthose goals. Trade documents related to transactions forwarded to TSC along with DocumentForwarding Letter (DFL). Handling of Financial Instrument in PSW. FI Monitoring mechanism (Export docs follow-up) Provision of Foreign Exchange Related Services to Individuals Outward Remittance other than Trade through COD Inward Remittances follow up with COD Processing of transactions like, Foreign Telegraphic Transfer (FTT), ForeignCheque for Collection (FCC) Monthly Foreign Exchange Returns Submission of Cases to FEOD, SBP on Standardized Format Maintenance of DAK Registers
The primary responsibility is to meet high standards of external and internal customer service by ensuring process standardization, timely service, inculcation of customer-centric culture and strong operational controls in accordance with the high standards of service quality of the bank.
Mange New to Bank accounts and providing proper guidance regarding to procedures and requirements to new/prospective customers. Also responsible to cross sell various products offered by the Bank.
Interact with customers at the branch entrance / inquiring on their purpose of visit and guide them to the relevant desk accordingly for efficient service provision.
Resolve/reply the queries of the customers, maintain the customer complaints log book, continuous follow-ups and re-directing the customer to the concerned department for resolution of their queries to ensure the customer leaves the branch satisfied.