I\'m leading the pre-sales and delivery phases for projects of clients based in Europe.1- Define the objectives, delivery strategy, associated timelines and set milestones for the program.2- Decide delivery methodology and ensure its implementation with the required control and governance.3- Built a high caliber, motivated and professional program leadership team across all domains.4- Provide progress updates to senior client stakeholders and the Ciklum’s senior management.5- Identify and implement efficiencies needed to improve quality and pace while reducing running costs.

I\'m teaching Agile Project Management and Project Quality Management to the final semester students of the Master of Science (Project Management) degree programme.

As a Technical Program Manager in the BeSpoke department, I\'m directly managing projects in the domains of software engineering and robotics process automation (RPA).
My major responsibilities include;
1- Build close relationship and liaison with US-based Program Manager and Software Architect to drive team deliverables and team goals.
2- Develop, manage, and execute project plans, defining scope, schedule, risk, deliverables, and resources.
3- Use SCRUM or Kanban software development processes, switch between these methodologies and tailor them according to the project needs.
4- Manage, monitor, and motivate the cross-functional team assigned to the project.
5- Liaison with CMMi Audit and compliance teams to ensure projects follow best practices.
6- Set team goals, and guide the team to perform their best via a bi-annual performance review system.
7- Provide recommendations to take project management to next level of process optimization, delivery excellence, and leadership quality.

I was primarily responsible for ensuring end to end delivery of the data engineering and data science projects.
My major responsibilities included;
1- Establishing effective project management plans and ensuring their execution.  
2- Preparing status reports by gathering, analyzing and summarizing relevant project information.
3- Facilitating change requests to ensure all parties are informed of the impacts on schedule and budget.
4- Submitting project deliverables and obtaining customer acceptance.
5- Conducting post project evaluation and identifying successful and unsuccessful project elements.

I usually teach elective courses to the final year students of the Bachelor of Science (Computer Science) degree programme. My responsibilities included delivering lectures to the students, preparing and marking quizzes, assignments, and exams in accordance with the department guidelines.

Reporting to CTO, I was managing the below software development teams comprising of technical leads, software engineers, software testers, business analysts, support personnel & AI Developers;
EFLab: A cloud based software for managing medical billing lifecycles and its associated processes.Neovare: A web application for treating breast cancers in patients and managing their records.Covid-19: A web business portal for managing the triage and billing process of Covid-19 tests.Artificial Intelligence: A team responsible for automating laboratory processes through AI solutions.HRMS: A team responsible for developing and maintaining the company\\\'s Human Resource Management System (HRMS).My major responsibilities include;
1- Engage with senior management to understand strategic direction and business objectives.2- Engage with business stakeholders to document project scope and create product road maps.3- Transform business requirements into user stories in coordination with business analysts.4- Create acceptance criteria in coordination with product owners and software testers.5- Design and develop solutions in coordination with technical leads and software engineers.6- Manage end to end delivery of products, monitor progress and report to the management.7- Conduct product demonstration and UAT sessions to incorporate feedback from end users.8- Automate laboratory processes in coordination with the artificial intelligence (AI) team.9- Manage post production incidents and change requests through technical support personnel.10- Recommend measures to increase efficiency of company projects and support incidents.

I was responsible for ensuring end-to-end delivery of Oracle E-Business Suite (EBS), Oracle Configure Price Quote (CPQ), Microsoft Dynamics 365 and a SaaS application called Toolkit Plus within spiral project delivery framework. My major responsibilities were as follows;1- Engage with offshore functional consultants and end users to elicit business requirements.2- Analyze business requirements to devise functional and non-functional requirements.3- Document functional specifications to specify system functions and user scenarios.4- Configure and customize applications to fulfill the business needs of end users.5- Assist in creating project tasks and assigning to project resources.6- Guide software developers towards system implementation and address their queries.7- Contribute towards the creation of test cases and perform functional and regression testing.8- Coordinate project meetings and document minutes of meetings.9- Assist in monitoring project progress to prevent deviations from scope, time and cost.10- Conduct user acceptance testing (UAT) and product demonstration sessions with end users.11- Manage production release cycles to ensure successful product releases.12- Document user guides and training material for end users.13- Analyze and resolve post production issues in coordination with software developers.14- Optimize business processes of clients through waste reduction and automation.15- Analyze company processes and recommend imrpovements for smooth delivery of projects.

I was responsible for ensuring end-to-end project delivery within the department\'s agile project delivery framework to support company\'s digital strategic objectives. My major responsibilities included;
1- Manage multiple projects in coordination with the PMO to meet project parameters of scope, time and cost.2- Partner with product owners to elicit product requirements from clients and create effective user stories.3- Prioritize user stories in product backlog based on business value, risk severity and technical dependency.4- Assign user story tasks to scrum team members based on task complexity and resource skill level.5- Cooperate with software developers in designing and implementing solutions for their user stories.6- Facilitate software quality engineers in bug life cycles and user acceptance testing (UAT) sessions.7- Design data models to analyze, implement & test data requirements for business processes.8- Develop SQL queries and stored procedures for data analysis and troubleshooting product deliverables.9- Conduct sprint ceremonies like grooming, planning, daily stand-up, review and retrospective.10- Monitor project progress and take necessary corrective and preventive actions as required.11- Manage project dependencies while coordinating with other scrum teams in scrum of scrums (SOS).12- Coordinate production release cycles and manage release dependencies as a release manager.13- Manage post-production product incidents and change requests in accordance with ITIL framework.14- Initiate and manage process improvement activities while adopting lean and Kaizen principles.15- Coach clients, business stakeholders and scrum team members over agile principles.

I managed end-to-end product development life cycles within both waterfall and agile project delivery frameworks as part of strategic and operational initiatives. My major responsibilities included;
1- Manage multiple projects to ensure successful product deliveries within defined time frames and costs.2- Engage with clients to elicit and analyze their functional and non-functional product requirements.3- Engage business stakeholders in the development of new products and enhancing existing products.4- Document product requirements and create prototypes for preliminary client and stakeholder meetings.5- Devise application and data architecture in collaboration with different subject matter experts (SMEs).6- Liaise with software developers and testers for product implementation, testing and maintenance.7- Conduct user acceptance testing (UAT) sessions and demonstrate new product features to clients.8- Document user manuals, guides and instructions for clients and business stakeholders.9- Cooperate with product support department to analyze and resolve post-production product incidents.10- Practice research oriented initiatives to generate ideas for new product development and enhancement.

I was primarily responsible for managing multiple product development projects from inception till closure to fulfill company’s strategic goals. My major responsibilities included;
1- Initiate product development projects upon approval from the company’s management.2- Devise project management plans and project documentation in coordination with different stakeholders.3- Engage with end users to capture their business needs, product requirements and expectations.4- Facilitate project resources in completion of their tasks throughout the product development life cycle.5- Serve as a liaison between the project resources and clients throughout the project execution.6- Coordinate with third party vendors and stakeholders to seek project assistance upon requirement.7- Monitor project progress, prepare progress reports and present to the company’s management.8- Ensure that all projects are completed within scope, on time and budget.9- Engage with clients to learn more about product usage and enhancements in post deployment phase.10- Recommend process improvement initiatives to enhance project delivery methodology.

Being associated with the quality and support unit of software engineering department, I was involved in different projects within the domains of software quality assurance, configuration and support. The major tasks I accomplished were;

1- Documented use cases and test cases for different projects.
2- Took active part in User Acceptance Testing (UAT) of multiple projects.
3- Deployed different applications on Internet Information Service (IIS).
4- Documented deployment manuals for different software applications.
5- Grasped domain knowledge of different testing methods and post-deployment product support.

I was associated with the company’s engineering department and mainly involved in technical and content writing. I had accomplished the following tasks;

1- Prepared the draft for \"IT & Telecom Convergence Policy Document 2012-13\".
2- Played active role in launching organization\'s first magazine \"Phone World\".
3- Involved in various documentation and research and development work.