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خلاصہ
divpI am seeking a fulfilling position as a system support engineer or system administrator and support for all IT needs that offers growth opportunities and allows me to utilize my leadership skills and experience./p/div
پراجیکٹس
تجربہ
IT Support Engineer
• Ability to work independently and in a team environment.
• Managed to provide backup support to the Senior System Administrator or the Help Desk Manager.
• Windows Installation(7/8/10),Printers,Scanner,Standard Software Installation and Troubleshooting.
• Zimbra/Outlook Email Configuration and troubleshooting.
• Maintain Documentation for Suppliers/Vendors.
• Microsoft Windows Server 2008/12 Installation and configuration, Active Directory (Users, Computers Policies).
• Antivirus (Symantec,McAfee) Installation and Troubleshoot.
• Desktops, Laptops hardware troubleshooting and diagnosing.
• Access Points configuration & Troubleshooting, Network Troubleshooting.
• MS. Office(Word,Excel,PowerPoint) configuration and troubleshooting.
• Servers Backup, Restore, Maintenance, Patch Panel and Network faceplate fixing.
System Support Engineer
• Assisted users in resolving hardware and software problems.
• Performed daily administrative server functions including back-up, recovery, disk space management, configuration, installation and up-gradation.
• Managed to provide backup support to the Senior System Administrator or the Help Desk Manager.
• Provided patch management and service pack installation for all servers.
• Created data backup and restored services on all servers.
• Administered termination and transfer after personnel action notices.
System Support Engineer
• Assisted users in resolving hardware and software problems.
• Performed daily administrative server functions including back-up, recovery, disk space management, configuration, installation and up-gradation.
• Managed to provide backup support to the Senior System Administrator or the Help Desk Manager.
• Provided patch management and service pack installation for all servers.
• Created data backup and restored services on all servers.
• Administered termination and transfer after personnel action notices.
IT Support Enginee
• Receive and record technical and/or application support calls from end users.
• Ability to communicate well with internal and external contacts.
• Ability to work independently and in a team environment.
• Support the following technologies: Microsoft Office 2007 – Outlook, Word, Excel, Access, Internet Explorer, Windows 7/8, desktops, laptops, printers, networked copiers, basic LAN/WAN connectivity and others as assigned.
• Ensured to maintain asset inventory in Excel Sheet.
• Monitor daily backups.
IT HelpDesk Support Engineer
• Administered troubleshoot and corrected network problems accurately.
• Upgraded operating system and installed standard applications.
• Managed to install, configure and maintain local and wide area network.
• Assisted the customer in monitoring and troubleshooting hardware and software issues.
