Monitor daily operations to ensure a free flow process, and also supervise the execution of daily tasks
Develop and enforce sound policies and structures for the growth of the company
Create a strong workforce by developing competent individuals in the banking operations team
Oversee the processing of centralized loans and other banking activities to ensure due process, accuracy and accountability are followed
Create and implement long term business plan to ensure continuity of business operations in the long run
Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels
Develop financial back up plans to protect business operations in the event of major crises that could result in huge losses
Collaborate with heads of other units to develop best practices for successful banking operations
Delegate tasks to members of the operations team.

• Responsible for issuing Cheque book, ATM, Locker, BC/DD on customer request
• Responsible for outward/inward clearing, salary handling, Funds TRF & Remittances
• Responsible for reviewing all branch vouchers & joint custodian of strong room keys
• Responsible for check & balance of branch security stationary & Deceased case handling

Responsible for error free and efficient processing of deposits, withdrawals transactions,

checks and other negotiable instruments at the customer counter within stipulated

turnaround time, maintain database for reporting/record and assist OM in branch

operations as per UBL policies and SBP guidelines also responsible for facilitating customers

in account opening and its maintenance. Manage & maintain customer related non-cash

transactions.
 Deposit mobilization

 Business Development

 Marketing and cross-selling of Retail/ Consumer products & services.

 Providing Quality Customer Service

 Networking with existing & potential clients

 Preparing complete accounts and sales record for individual orders. Preparing audit report. Manage and maintain record of petty cash, utility bills, office operations maintenance and repair. Maintain books of debtors. Creditors Maintaining the personnel system including leave record, time sheets. Maintaining the office inventory system including scheduled stock taking. Prepare report sheets as requires by CEO. Prepare/ compile the bank statement on monthly bases. Prepare and maintain pay slips and relevant staff documents Supports operations by supervising staff; planning, organizing, and implementing administrative systems. Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices. Contributes to team effort by accomplishing related results as needed.