• ICT training to teachers and students from SMS Aga Khan Sec. School & College.
• Handed all matters related to software, hardware and computer network.
• Supervise in preparing lesson plan and syllabus for teachers and creating strategic Excel worksheet.
• Planed and conducted teacher’s training based on Training Needs Analysis (TNA).
• Involved in student’s exam conducting, invigilation and handling students results in school database.
• Conducting Computer Based Testing System (CBTS) for students and teaching staff.

• Oversee facilities, daily hotel operations, security, housing keeping and customer services, monitoring efficiency of all process. Schedule regular maintenance and cleaning of facilities with the housekeeping staff.
• Address customers issues and complaints, ensure that guest are given efficient customer service right from reservation, reception, check-in, occupancy, check-out and advance reservation at hotel.
• Assist the Front Office personnel in following:
o Room’s situation in hotel using eZee Frontdesk Hotel Management System.
o Entering Guests information in HOTELEYE Sindh Police website.
o Reports and check log book entries from last shift and take necessary actions and follow ups.
o Checks on the general appearance of Security, Front Office, Housekeeping, and Restaurant staff.
• Maintain friendly and courteous relationship with all hotel guests to ensure a comfortable stay.

Developing new business opportunities within government sector, corporate market, industrial sector, travel agencies and online booking partners, building and maintaining existing customer’s long-term relationship, promoting Rooms, Suites, Conference Rooms, Restaurant and Outdoor Catering facilities for a hotel with 93 rooms and Suites, 4 Conference Rooms, 1 Restaurant, 1 Coffee Shop, a Lounge, Health club and an outdoor Pool.
• Increased sales by 25% adding new customers, retained old customers and follow-up with current customers.
• Promote product awareness by campaigns and personal visits to meet executives for corporate tie ups.
• Prepare sales agreements, quotations and invoices to clients incorporating clearly defined terms and conditions and monitoring competitions in the territories. Assist sales team, directly report and assist General Manager.
• Duty Manager Role for handling administration of departments: F&B, Front Office and Housekeeping to cross-check and evaluate responsibilities are properly been delivered in the hotel & update General Manager.
• Deals with online social media, email marketing and cross checking online booking agents for hotels rooms rate updates. Updating customer with new deals through email.

Developing new business opportunities within government sector, corporate market, industrial sector, travel agencies and online booking partners, building and maintaining existing customer’s long-term relationship, promoting 86 Rooms & Suites, 2 Conference Rooms, 1 Restaurant, GYM and Outdoor Catering facilities. Also accountable for hiring new staff for the hotel, during outstation and annual leave of General Manager, worked as Assistant General Manager, supervising administration of all hotel departments and updating General Manager through emails and calls if needed.
• Increased sales up to 20% by intro. new deals, add new customers, retained old customers and current customers.
• Develop and maintain customer’s database for quick references.
• Prepare sales proposals/quotations to clients incorporating clearly defined terms and conditions and monitoring competitions in the territories.
• Deals with email marketing and cross checking online booking agents for hotels rooms rate updates, sending new pictures and contents for updated on web site. Updating customer with new deals through email.

Deals with private schools, colleges, NGOs, libraries, English Language Institutions and Trades in Karachi and other cities of Sindh. Accountable for conducting sales, event marketing, promotional programs, product budgeting, forecasting, pricing, customer services, support and consultancies for all clients to establish future relationship which increased my territories client base by 30% year-to-year. Arranged book fairs and also focus on direct sales. Managing retail outlet in the territory for products, staff and customers. Provide satisfaction by increasing productivity to 40% and raising quality to 55%.
• Part of a team for preparing sales budgets, pricing and analyzing for new product launching in the market.
• Led a team of sales personal in executing sales campaign that results in increased of sales revenue which exceeded company annual sales targets by 12%. Increase annual revenue up to 2.5 million by increased in satisfied returning customers.
• Updated customer’s database using MS-FoxPro and SAP Sales and Distribution Module (SDM)

Analyzing the growth and needs for the market, meet potential customers to fulfill their major requirements. Outreaching schools, libraries, corporate and Govt. sector’s clients by administrating sales order deliver at their door steps. Arranged book fairs in many schools and book’s launching events from the authors on different sites.
• Increased sales up to 35% per month by increasing client-base territories and provide credit facilities. Led a sales team in promotional campaign that results in increased sales of Rs100k.
• Manage and assist company’s outlet, dealing with cash flow, products, staff and expanded corporate customers coverage by out-reaching top companies.

Market for the first time new educational ICT School’s USA based curriculum by “THE FOURTH R” franchise system in Saudi Arabia’s International Schools, innovatively designed marketing, sales and promotional materials, supervised sales team in delivering products with customer’s satisfaction. Deals with all print advertising for promoting, involved in publishing/printing books and other materials for distribution and promotion purpose.
• First year of introducing the ICT program, got 30% share from the Saudi educational market.
• Successfully raised sales to 35%, creating average SAR 8,000 (Saudi Riyal) income per client per month.
• Efficiently trained, developed and mentored new sales representatives in selling techniques, product information and customer services, also provide teacher’s training to our international school’s customers
• Responsible for hiring new staff for the department and processing staff database and salaries.

Computer training using a variety of teaching aides including multimedia projector, overhead projections, and videos all over Saudi Arabia, to a large size of the class, in a one-on-one situation, and also on-site training to corporate clients.

Promote FMCG products, increase customer awareness, supervise marketing team, planning, implementing new marketing strategies. Supports operations by supervising staff; planning, organizing, and implementing administrative systems.

(Owners/Operators of PEARL CONTINENTAL HOTELS) - Process purchasing transactions for equipment, materials, supplies and services. Evaluate suppliers, negotiate contracts, review product quality and delivery of purchased products on time.

Teaches various computer courses to Diploma classes, ensuring that class materials are up to date, reviewing curriculum and demonstrating professionalism in dealing with others. Provides user, software, and hardware assistance. Supervises, trains, and coordinates scheduling of lab assistants. Administers lab computer networks, maintains printers and supplies.

Computer programming development and modification, testing, preparation of program operating procedures and documentation. Also teaches various computer courses to classes, ensuring that class materials are up to date.