ACCA with 12 years of progressive experience within diversified industries. Demonstrated expertise in Sales, supply chain management, warehousing, logistics, administration and operations. Strategic thinker with outstanding ability to ensure efficient and smooth process of operations through effective inventory control, management and liaison with suppliers & other third parties. Proactive and well-organized team player with high degree of attention and strong commitment to work plus excellent communication, negotiation, organizational, problem solving and time management skills. Seeks a more challenging work profile to utilize gained experience and management skills.
Manage all operations and finanace matters
Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
Responsible for inventory valuation of automobile accessories, inventory accuracy, # of turns, value & % of slow moving & obsolete stock & for driving lowest levels of inventory possible.
Keep tracking freight forwarder performance and ensure to meet company standards. Finding new freight forwarders and negotiation on shipping rates.
Continuous improvement - critically reviewing processes & being a change agent for driving continuous improvement & ensuring corrective & preventive actions are in place.
Maintaining highest standards of freight & warehousing, as per company standards and as per the assigned cost targets.
Provides sales management information by completing reports.
Ensure highest levels of customer service are provided to our customers & also driving target of 100%. Monitor customer order backlogs on daily basis & drive through put & efficiency.
Updates job knowledge by participating in educational opportunities; reading professional publications.
Improve the Operations Systems, processes and policies according to organizations objectives & goals.
Implement better management reporting system, information flow and business process.
Making annual budgets of branches and warehouse.
Monthly/Quarterly/Annually analysis of budgets and comparisons.
Making monthly/Quarterly sales incentives & disbursements.
Submit Quarterly/Annual comparison analysis on sales incentives.
Monthly reports of Refunds, cheque returns, sales returns, short delivery & freights.
Monitor monthly audits in all warehouses.
Checking and Posting of all debit /credit vouchers & Customers refunds.
Ensure that all sales vouchers are posted in SCM on monthly basis.
Support branch/Warehouse operations/admin In-charge in all functions including administration,
Repair & Maintenance renovation and purchases.
Ensure that all utility bills are thoroughly checked and paid timely.
Checking of branch daily reports including sales orders/collections /returns/vouchers.
Checking of warehouse stock transfer report on weekly basis.
Strong coordination with branch operation In-charge.
Conduct weekly and monthly meetings with branch and warehouse operations.
Closely monitor the branch and warehouse administrative tasks including attendance, overtime, opening & Closing of premises, cleanness and security.
Monitoring and checking of logbooks, vehicle maintenance, generator fuel & maintenance.
Follow Ups of Services Contract.
Implements monthly reporting system in branches and warehouse.
Strong coordination and communication with sales, accounts and IT departments.
Coordinate with IT for correction against all error documents.
Training of operation, admin and warehouse staff.
Training of new staff including sales & operations on ERP application.
Supervise all operations staff on daily basis.
Assist HR manager in making payroll and disbursement of salary.
Monitoring logistic functions.
Ensured smooth operational & accounting activities of showrooms by ensuring adherence of all activities to company SOPs.
Planned and enforced new procedures - guidelines to enhance customer service.
Facilitated all activities proper documentations as well as developed business process to improve service level.
Handled accounting operations and managed accurate – transparent cash movements as well as closely monitored.
Conducted needed Periodic Audits and submitted reports on the same.
Provided required measures to diminish misshape and lessen claims.
Managed with showrooms operating expenses; created budgeting of operating expenses, furnished monthly/quarterly/annually budget comparison reports, devised alternatives to minimize operating costs, verified expense vouchers or check related checklists, and processed customer’s amount refunds.
Dealt with administrative issues; procured promotion, displays, other miscellaneous items as well as non-trading items needed for showrooms then handled latter’s stock inventory.
Managing daily office operations & functions.
Managing admin functions including janitorial staff, maintenance staff, building maintenance.
Coordination between Employee and Senior Management Benefits & Health administration
Managing and updates personal data of all staff.
Dealing with vendors for maintenance (Generator, Elevator, UPS), Splits and others etc.
Monthly checking medical reimbursement forms all branches and head office.
Provide support to Manager for prepare payroll.
Maintaining petty cash for day to day expense.
Managing fuel usage and bill record.
Managing repair, maintenance & replacement of office equipment’s, furniture, furnishings, vehicles, building, etc.,
Active participation in the Leadership Team for Strategic Business Planning, implementation, client interaction etc.
Purchase monthly stationary, janitorial items from whole sale market.
Performed survey and managed preparation of reports.
Handled daily data and information collection from the web site.
Conducted follow up on payment recovery.