Laboratory Testing: Conducted a variety of tests and accurately entered results.
Financial Reporting: Managed and submitted daily cash reports to management utilizing POS, AS 400, and Oracle,
Patient Transactions: Assisted patients with financial transactions, ensuring accuracy and efficiency.
Payment Processing: Accepted various forms of payment, including debit card, credit card, and online transactions.
Records Maintenance: Issued receipts and maintained transaction records using hospital software such as AS 400, Oracle, and POS systems.
Team Collaboration: Worked with medical and administrative staff to ensure a smooth patient experience

Directly interact with patients to facilitate smooth and stress-free financial transactions, ensuring high levels of customer satisfaction.

Expert in laboratory billing and order management, with deep knowledge of internal testing protocols and service coordination.

Proficient in POS and AS400 systems to manage accurate and timely handling of cash, cheque, and credit card payments.

Maintain detailed and error-free daily cash reports, contributing to accurate financial record-keeping and internal audits.

Collaborate closely with laboratory, accounts, and front-desk teams to streamline patient flow and billing efficiency.

Recognized for professionalism, reliability, and the ability to remain calm and courteous in high-pressure environments.

Work Experience: Delivered accurate and timely information to both public and internal clients, consistently maintaining a clear, courteous, and professional demeanor. Skillfully managed complex or emotionally charged customer interactions by addressing needs promptly, fulfilling service requests efficiently, and ensuring that all commitments were met under the guidance of the team leader.
Team Leadership Role: Directed daily operations with a focus on equitable workload distribution among staff, while upholding high motivation and performance standards. Fostered a collaborative team environment to drive efficiency and achieve organizational goals.

Worked as a Sales Man in Galaxy Computer (2011 - 2014)
Technical support in Galaxy Computer 2009- 2011
Handled the tasks of selling computer hardware as well as peripherals to corporate sector and dealers
Focusing on achieving customer acquisition, retention and cross sales.
Sold various types of brands like IBM, Hewlett Packard, Compaq and Dell.
Maintained and established relationship with current client and potential clients
Ability to make Customer Relation.