Proactive Teller Services Officer (TSO), with about 15 Month of progressive experience. Track record of delivering quantifiable results in branch operations, customer services.
Successfully handling the Cash transaction, satisfy the customer and handle the cash related operation in Branch in huge customer traffic of MCB Bank...
Job Description
Ensuring delivery of best possible customer services, controlling the Cash working in Branch Operation.
Maintain the Cash related all statements according to SBP policies.
Ensuring cash on hand in branch is as per HO/SBP requirements.
Maintain all reports according to SBP policies.
Maintain the ATM related all reports.
Resolve all issue of ATM, ATM replenish.
Punching of ATM card, Issuance of ATM card, Deleting of ATM card
Complete command on posting of CBS 8.5, TBD posting.
Remittances Departments
Issuance of DD/CC
Clearing, Online
Foreign remittance
Issuance of Coupon
Account Opening
Punching of new Account Opening
Prepare all documents related to open new Accounts
Monitoring of Customer Accounts according to KYC
Monitoring of Customer transactions as par AML policies.
Completely handling opening of new Accounts.
Resolve all issues related to New Accounts open existing.
Handle all type of payment , bank receipt and Govt. receipt