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خلاصہ
Career Objective
To work in a dynamic organization where I can elevate my professional skills and abilities and utilize those for securing benefits for the organization and my own self.
Career Summary
Total 3 years of experience (which comprises of 1 year in abroad and 2 years in Pakistan) in the field of Information Technology, Network System Administration, IT Support System Engineer,Education, Windows NT based Networks & modern Internet Technology.
تجربہ
Research Assistant and IT Support Engineer
Typical Duties Technical Support Specialist or Computer Network Support Specialist
Installation configuration of Microsoft Windows Server, Firewall
Manage User Account, Group Policy, DNS / WINS / DHCP in Windows 2003/2008 Active Directory.
Configuring and of DNS, DHCP, TCP / IP, hardware and network connectivity problems.
Monitoring configuration and troubleshooting of Cisco Layer 2 and 3 Devices.
Administering, Installation, configuring and troubleshooting of biometric devices
Installation and configuration of network printer EPSON, Brothers, RICHO.
Conduct required maintenance on networks, Troubleshoot (LAN, WAN, and Internet)
Video conferencing PBEX Installation and configruation, Skype for business etc.
Maintenance and updating of the company website on a daily basis
Maintenance and updating of social media links
Develop and maintain electronic bulletin boards, discussion sites, etc.
Typical Duties – Help Desk Technician or Computer User Technician
Develop and maintain electronic bulletin boards, discussion sites, etc.
Actively listen to users as they describe their computer issues
Ask the right questions to help diagnose computer issues
Explain step-by-step solutions to the user
Install software and maintain computer equipment and related devices
Assist users with new computer hardware or software
Evaluate and record issues of students have.
Act as liaison/mediator between client and company.
Attend instructor /TA meetings
Participate in a 24x7 call-out rota
Assistant Manager IT
Install, maintain, and administer all Windows 2008/2012 servers.
Administered Windows domain relationships and centralized management of mixed Windows 98/XP/Win7/Win8/Win10.
Manage User Account, Group Policy, DNS/WINS/DHCP in Windows 2008/2012 Active Directory.
Monitoring configuration and troubleshooting of Cisco Layer 2 and 3 Devices.
Manage system backups to ensure disaster recovery preparedness.
Manage Internet access (Web filter) and Anti-Virus.
Monitored, managed, and filtered Internet traffic on LANs and the WAN.
Manage Cisco Routers, Switches, Alcatel Exchange, and VPN Concentrators.
Maintain and troubleshoot LAN and WAN communications networks.
Support laptops, PCs, and phone system and provide phone Helpdesk support to users.
Installation and configuration of network printer EPSON, Brothers, RICHO.
Installation and Configuration of IP-Phones (PANASONIC,AVIVA,CISCO).
Remote troubleshooting and fault finding if issues occur upon initial installation.
IT Support Engineer
IT Support Engineer
Managing Overall IT related functions
