Sales and Business Development Executive.
5+ years of experience in sales and marketing with the expertise in telemarketing.
I have been working in Business Development since 2011. I have worked in different environment at different places on different projects. Every project I worked on was a challenge on its own. Selling over the phone from B2C to B2B clients, from outbound to inbound in USA & Canada. Everywhere I worked was a great and improved a lot on how to treat the people beside you and the one on the other side of the phone.
Digintel offer a comprehensive all-in-one e-commerce management services.
Some of my areas of expertise include:
Amazon Seller Central FBM Strategy
Amazon Brand Registry
Catalog & Item Upload
Listing Optimization
Inventory Management (Data Analysis & Forecasting)
Brand Inquiries, Protection & Enforcement
Un-gating Amazon categories
Bringing in different new vendors for UK and US Store
Getting covenants with product manufacturer
Seller General Inquiries
Handle negative feedback
Advocacy regarding claims i,e. A to Z Guarantee Claims, Charge back Claims (Calls & Emails)
Excellence of communication & More presentable toward cases with Seller Support
Research on profitable niches
Overall Account Health
Training the new agents.
Dealing with the business owner of USA and Canada.
Taking transfers from the agents.
Emailing clients with the relevant information based on conversation.
Following up and satisfying client in every possible way by providing them the best solutions for online marketing.
Closing the sale.
Worked in an inbound B2C campaign for more than 10 providers of Cable, Internet and Phone.
Customer Services
Up selling / Cross Selling
Signing up new customers
My solo task was dealing with clients, presenting platform exhibition for my company on their Portal.
Managing detailed company profile with the photo and complete product information.
Enlarging the opportunities of our trade fair success by providing detail information.
➢ Medica (Dusseldorf- Germany)
➢ Arab Health (United Arab emirates)
Worked on a B2B campaign with a North American Company, used to call the business owners in US and Canada.
Offering them online advertisement like SEM, SEO and many more services like website development, mobile app etc..
Creating interest, showing the business they are missing..
Closing sale.
Worked on a B2C campaign (Duct Cleaning).
Calling home owners in Ontario, offering Duct Cleaning services.
Cold Calling.
Target Oriented.
Making sales.
Closing Sale.
Creating monthly sale report.