• Prepared the Internal Audit Charter and briefed the Audit Committee including the Directors and other stake holders throughout the organizational departments regarding the contents and reasons for having a documented mandate for the Audit Department.
• Completed the restructuring assignment of the Company's risk assessment by personally visiting the geographically diverse production units of the Company and critically examining the quantum of work involved from audit perspective and documented the human staff required for the performance of audit procedures directed towards the ultimate achievement of the Company's compliance function.
 
• Critically studied the existing operational procedures of the various organizational departments working both at Head Office and Unit level and analyzed the focal areas to be examined from audit perspective. Based on the initial documentation, operating procedures and control environment assessment, designed the scoping documents and audit programs for the following functions:
1. Banking & Finance
2. Accounts receivable and credit control function
3. Accounts payable function
4. Human Resource Function
5. Fixed Assets
6. Warehouse and inventory management
7. IT including authorization matrices
8. Cost of goods sold
• Hired a team of 10 professionally qualified individuals with exposure in Finance and Audit and conducted initial training sessions for them.
• Planning the periodic unit audits and allocation of resources keeping in view the timeline of annual audit plan.
• Designing, implementation, selection and execution of the audit methodologies and procedures based on the audit objectives and initial risk assessment activity.
• Reviewing the work of audit teams responsible to carry out internal audit tasks in units all over Pakistan and analysis of the key audit findings and reporting these as per the identified and agreed reporting criteria.

• Carried out the BPR of BlueEast (Pvt.) Limited, an IT based Company involved in the management of online retail sales on behalf of Orient Electronics and Clickmall.com working under the umbrella of Orient Group.
• Gained functional knowledge of order receiving at website portal integrated with Magento Portal, an open source E-Commerce platform used worldwide for automated interaction with order's received at website.
• Studied the AS-IS process of various functions and integrations of systems (SAP, TCS portal & Magento) to identify the gaps and determination of TO-BE processes.
• Highlighted the gaps in current processes and prepared an action plan & work timeline in collaboration with the stakeholders to improve the systems and development of SOPs.
• Identified the Key Performance Indicators of country wide customer services centers and based on actual results achieved in various categories of performance which include customer complaint analysis including aging and average time taken for resolution of issues, disciplinary analysis, frequency of issues reported for each center, work outsourcing and revenue generation analytics, prepared Relative Rankings of customer services centers.
• Carried out a special investigation based on the analytical results achieved on pricing and cost drivers involved in transportation and customs clearance of imported containers.
• Highlighted the fraudulent invoicing from the vendors. Based on the results achieved successfully negotiated the fix contract prices with custom clearance agents and transportation vendors.
• Arrived at the average price of clearance and transportation of various vendors to identify differences from the standard. Carried out an investigation to conclude the reasons for lapses and weaknesses observed in the Internal Controls.
• Analysed the historical trends of various Head Office and Branch level expenses to critically arrive at the budgeted amount of expenses to be allocated to each area.