خلاصہ

 OFFICE ADMINISTRATION, Govt-COORDINATION, PROCUREMENT,  HUMAN RESOURCE MANAGEMENT


Highly skilled and dedicated professional with over 15 years of experience in office administration, program management, monitoring and evaluation, training and quality control, and reporting of programs based on different mechanisms. Possess excellent field and office management skills, and good contacts with stakeholders such as government officials, NGOs, and the community. Proven ability to multi-task effectively, prioritize, and organize multiple tasks. Adaptable to new responsibilities, and possess staff management and time management skills. Proficient in Microsoft Office (Excel, PowerPoint, Word), procurement, negotiation, and vendor management skills.

تجربہ

کمپنی کا لوگو
Assistant Manager - Govt Coordination
Sindh Integrated Emergency Health Services (SIEHS)
دسمبر ۲۰۲۲ - موجودہ | Karachi, Pakistan

Key Responsibilities:


Coordinate with stakeholders, including the Health Department, Finance Department, and Government of Sindh, to ensure official correspondence and compliance with queries.
Manage the release of funds tranches by coordinating with the Department of Health, Finance, and Audit General Sindh Office.
Facilitate the registration of vehicles by coordinating with the Excise & Taxation Department.
Coordinate with the Customs Department to ensure the clearance of imported vehicles.
Successfully negotiate and resolve issues with government officials to ensure timely delivery of services.
Develop and maintain positive relationships with stakeholders to ensure the smooth functioning of operations.
Ensure compliance with all relevant regulations and policies to maintain the integrity of the organization.
Maintain accurate records and documentation to facilitate decision-making and reporting.
Effectively communicate with team members to ensure alignment and understanding of goals and objectives.

کمپنی کا لوگو
Admin & HR officer
Willows International
نومبر ۲۰۲۱ - نومبر ۲۰۲۲ | Karachi, Pakistan

Key Responsibilities:

Assisted the Country Director in administrative, HR, and procurement matters, ensuring compliance with relevant policies and procedures.
Led program-related procurement activities, evaluating vendors based on price, quality, and delivery timelines. Visited supplier\'s premises to examine and learn about products and services and completed the documentary requirements for vendor payments. Maintained records of vendor payments.
Maintained all relevant records during the implementation of project activities in designated project locations in Sindh. Maintained petty cash transactions, proper records of staff attendance, timesheets, and personal HR files.
Maintained proper records of all data related to admin and procurement for audit purposes and ensured compliance with relevant observations.
Prepared reports on expenses, office budgets, and other expenditures. Provided administrative services to department managers in organizing program-related events and training.
Coordinated travel arrangements for office staff and managers, including overseeing and preparing expense reports and budgets.
Coordinated building and maintenance issues for general repair and security. Ensured proper maintenance of program vehicles and maintained records of Rent-A vehicles. Verified logbooks with tracker\'s tracking reports.

کمپنی کا لوگو
District Manager
Integrated Health Services (IHS)
مارچ ۲۰۲۰ - نومبر ۲۰۲۱ | Hyderabad, Pakistan

Key Responsibilities:

Managed the daily operations of 7 primary and secondary care government hospitals. Coordinated with the DHO, DPWO, and other concerned departments to ensure efficient day-to-day operations.
Liaised with district administration i-e, the commissioner, the DC, the DHO, and other stakeholders.
Directed business operations utilizing a diplomatic leadership style, resulting in the achievement of KPIs. Directed and conducted recruitment, hiring, and training of personnel. Hired, managed, developed, and trained staff. Established and monitored goals, conducted performance reviews, and administered salaries for staff.
Evaluated work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel approx. 200+.
Developed a highly efficient administrative team through ongoing coaching and professional development opportunities.
Exercised hands-on approach and effective controls to monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.

Key Achievements:

Successfully completed repair and renovation work at all Rural Health Centers, resulting in a face uplift.
Established labour rooms at RHCs.
Ensured proper HWM (Hospital waste management) protocols at RHCs.
Provided clean drinking water for patients and staff at all health facilities


Repaired and made functional to nonfunctional ambulances to improve transportation services for patients who required medical attention.
Installation of Biometric machines to strengthen monitoring, regularity, and punctuality of staff and to ensure that healthcare workers are punctual and comply with their work schedules, which can ultimately lead to better patient care.
Extended working hours from 6/6 to 24/7 of 04 HFs: This initiative aims to provide round-the-clock healthcare services to patients by extending the working hours of four healthcare facilities from 8 am to 2 pm to 24 hours a day, seven days a week.
Establishment of COVID-19 isolation wards and vaccination centers at all HFs.
Conducted family planning camps in coordination with the population welfare department.
Developed community awareness programs for ANC, PNC, FP, and referrals for institutional NVD

کمپنی کا لوگو
Assistant Manager - Clinic Operations
SINA Health, Education & Welfare Trust
اگست ۲۰۱۹ - فروری ۲۰۲۰ | Karachi, Pakistan

Key Responsibilities:

Conducted weekly visits to each clinic to monitor operations, ensuring adherence to quality standards and assessing performance.
Managed inventory of medicines and office supplies to reduce costs and prevent waste, regularly auditing levels, identifying items nearing expiry or with low consumption and preparing reshuffling plans to transfer items as needed.
Audited day-to-day operations of clinics to ensure adherence to standard operating procedures and provision of high-quality patient care.
Conducted monthly review meetings with Clinic Supervisors to discuss performance achievements, identify areas for improvement, discuss policy updates, and promote open communication.
Implemented a mentoring program to help employees improve their skills and overcome weaknesses, resulting in increased staff engagement and improved patient outcomes.
Reviewed patient records, databases, and physician referrals, ensuring accurate and timely documentation and communication of patient information.

کمپنی کا لوگو
Regional Manager (M&E)
PPHI Sindh
فروری ۲۰۰۸ - فروری ۲۰۱۹ | Sukkur, Pakistan

Key Responsibilities:

Managed day-to-day operations of District Health Facilities, coordinating with The DHO, The DPWO, and other concerned departments.
Liaised with District Administration, including The Commissioner, The DC, The DHO, and other stakeholders.
Responded to and resolved administrative conflicts/issues in coordination with District Administration and stakeholders.
Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
Improved district-level capacity to monitor and evaluate programs, data quality, management, and reporting, also ensured the collection of data regularly to measure achievement against the performance indicators.
Maintained and administered the M&E database, analyzed and aggregated findings, and conducted monitoring and evaluation exercises for assigned programs.
Implemented evaluation procedures and monitoring tools, and standardized and deployed survey tools and data collection forms to implement monitoring plans. Inducted new staff to implement programs in line with program objectives.
Contributed to effective and transparent utilization of resources, and responded to all conflicts with staff in the department.
Developed budgets and financial plans, and executed them with periodic reporting and accountability.

Key Achievements:

Facelifted all Health Centers through repair and renovation work on a minimum budget.
Established labor rooms at every BRHF.
Ensured proper HWM (Hospital waste management) protocols.
Ensured provision of clean drinking water for patients and staff at all HFs.
Made functional to non-functional Ambulances.
Installed Biometric machines to strengthen monitoring, regularity, and punctuality.
Received best performance appreciation award from Honorable Deputy Commissioners and GOC Pano Akil.
Received extraordinary performance award in DHIS implementation & reporting from Chief of Party JSI.
Established 2 hospitals (40 Bedded at Khairpur and 20 Bedded at Mirpur Mathelo) and started C-Sections, nursery care, and NVD Services 24/7.
Developed community awareness programs for ANC, PNC, FP, and referrals for institutional NVDs.
Increased MNCH services and extended the working hours of 14 HFs from 6/6 to 24/7 to reduce MMR & IMR.
Conducted family planning camps in coordination with the population welfare department.
Conducted TB screening camps and traced MDR cases.
Established Mobile and fixed medical camps to provide medical cover during floods/rains.
Established Laboratory collection points at different districts and successfully achieved the targets.

کمپنی کا لوگو
Project Manager
Marie Stopes Society Karachi (EU MCHC Project Rohri)
جون ۲۰۰۷ - فروری ۲۰۰۸ | Rohri, Pakistan

Key Responsibilities:

Successfully initiated and managed a new MCH program from the initial phase to implementation. This involved locating a suitable premises in a desirable location, overseeing repairs through local vendors to minimize costs, and procuring required furniture and machinery with support from Head Office.
Led and managed day-to-day operations of the Health Facility, including developing strategic relationships with community-based organizations to provide maternal and child health-related services to poor communities.
Promoted preventive care and family planning services through various communication mediums and events.
Monitored and oversaw the execution of performance and activities to improve health and quality outcomes, as well as effective medical management.
Worked closely with suppliers and doctors to maintain positive relationships.
Contributed to effective and transparent utilization of resources, and responded to staff conflicts.
Assessed the needs of hospital staff and ensured the availability of supplies and medical equipment.
Developed budgets and financial plans, gained board approval, and executed periodic reporting and accountability.

تعلیم

SALU
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA HR‎
Human Resource Management
2007
Sindh Board Of Technical Education Sindh
ڈپلوما, Diploma in Computer Science‎
Computer Science
مکمل
1997

پیشہ ورانہ مہارتیں

ماہر Analytical Skills
متوسط Appointment Dealing
ماہر Branch Operations Management
متوسط Budgeting
متوسط Client Dealing
ماہر Communication Skills
متوسط Computer Operations
ابتدائی Contract Management
ماہر Cooordination Skills
ماہر Coordination Skills
ماہر Customer Analysis
ابتدائی Customer Care Representation
ابتدائی Customer Dealing 
ماہر Email Campaign Handling
ماہر Email List Generation
ماہر Employee Administration
متوسط Enterprise Resource Planning
متوسط Excel Pivots Command
متوسط Fluent in English
ابتدائی Google Docs Knowledge
ماہر Handling of Operations Matter
ماہر Hospital Management
ماہر HR Tasks
ماہر HR Engagement
ماہر Human Recourse Management
ماہر Human Resource Management
ماہر Inventory System Handling
ماہر Job Applications Processing
متوسط Korean Teaching
ابتدائی Legal Contract Review
ماہر Maintenance Management
متوسط Manage Client Relationships
ماہر Management Skills
متوسط Microsoft Excel
ماہر Microsoft Outlook
ماہر Monitor Surveillance
ماہر MS Excel
ماہر MS Excel Dashboards
ماہر Negotiation Skills
ماہر Office Management
ماہر Operational Tasks Handling
ماہر Operations Control
ماہر Operations Coordination
ماہر Operations Tasks Management
متوسط Payroll Management
ماہر Presentation and Communications Skills
ماہر Presentation Skills
ماہر Project Administration
ماہر Project Coordination
ماہر Public Dealing

زبانیں

متوسط اردو
ماہر سندھی
متوسط انگریزی

Aijaz آپکے جاننے والے

Junaid NONE Rehman
Peoples Primary Health Initiative (PPHI)
Aziza Burfat
The Indus Hospital
Sundus Ahsan Butt
World Health organization