OFFICE ADMINISTRATION, Govt-COORDINATION, PROCUREMENT, HUMAN RESOURCE MANAGEMENT
Highly skilled and dedicated professional with over 15 years of experience in office administration, program management, monitoring and evaluation, training and quality control, and reporting of programs based on different mechanisms. Possess excellent field and office management skills, and good contacts with stakeholders such as government officials, NGOs, and the community. Proven ability to multi-task effectively, prioritize, and organize multiple tasks. Adaptable to new responsibilities, and possess staff management and time management skills. Proficient in Microsoft Office (Excel, PowerPoint, Word), procurement, negotiation, and vendor management skills.
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Key Responsibilities:
Maintain cooperative relationships with all levels of government through proactive communications and responsiveness to needs.
Represent the company at forums and gatherings with government officials to exchange ideas and information on business activities.
Act as an advisor, supporting, and closely collaborating with the leadership team on Government Relations and Communications.
Arrange meetings for company officials, including the CEO, with Government stakeholders such as Ministers, Secretaries, and other key stakeholders.
Develop strategic partnerships with the Health Secretariat, Finance Secretariat, and Auditor General's office for the smooth release of allocated funds.
Liaise with key Government stakeholders to ensure the timely release of quarterly operational budgets. Prepare accurate funding requests and maintain positive relationships.
Advise senior leadership on government policies and coordinate strategic adjustments to achieve organizational goals.
Handle vehicle registration and customs clearance compliance through effective liaison with Excise and Customs departments for seamless field operations.
Assisted the Country Director on administrative, HR and strategic sourcing initiatives, maintaining compliance with organizational norms.
Act as an advisor, support and closely collaborate with the leadership team in Pakistan on Government Relations, Communications and Corporate Social Responsibility.
Represent the company at forums and gatherings with government officials to exchange ideas and information on business activities and potential legislation that may affect the company.
Managed end-to-end procurement processes, evaluating and onboarding qualified vendors based on criteria like cost, quality and lead time. Conducted site visits to source optimized products and services.
Established compliance processes for data collection and record-keeping across finance, operations and HR functions at project locations. Streamlined timesheet management and staff records.
Maintained comprehensive documentation for auditing and ensured adherence to audit procedures and recommendations.
Administered office operations through management of expenses, budgets, event planning and training logistics. Prepared comprehensive reports for leadership.
Coordinated all travel related to projects, including budgeting, booking arrangements and expense reporting.
Centralized facility management, overseeing repairs and security protocols. Maintained vehicle fleet and ensured log compliance through digital tracking systems.
Oversaw operations of 7 healthcare facilities in coordination with district health department.
Built strategic partnerships with administration and welfare departments.
Established performance review systems and customized training programs for over 200 multidisciplinary staff.
Streamlined efficient administration and boosted service delivery through technology and digitization.
Centrally procured, managed and upgraded medical infrastructure and resources.
Managed recruitment, compensation, benefits and employee welfare programs within budgets.
Ensured statutory and regulatory compliance on EOBI, labor laws, and professional standards.
Authored periodic management reports with analytics on KPIs, achievements and gaps.
Monitored facility assets, maintenance budgets and medical inventory levels.
Liaised with vendors, optimized SLAs and coordinated timely replenishments.
Automated HR processes for tasks like scheduling, leave and payroll.
Processed vendor payments, travel reimbursements and managed accounts digitally.
Handled employee grievances and exits adhering to policies.
Coordinated administrative logistics for events, meetings and capacity building programs.
Delivered strategic clinical oversight through regular site visits to monitor quality, standards, performance and infrastructure needs.
Streamlined inventory management through data-driven optimizations, reducing costs while preventing overstock and waste.
Ensured service excellence across facilities through continuous audits and reinforcement of standardized processes and protocols.
Enhanced operations through monthly leadership discussions with supervisors, facilitated by performance analytics, feedback and strategic guidance on emerging priorities.
Key Responsibilities:
Developed and implemented a robust monitoring system to optimize efficient data collection, aggregation and reporting.
Managed day-to-day operations of district health facilities, coordinating with relevant stakeholders.
Built strategic relationships with district administration bodies through regular engagement and collaboration.
Resolved administrative issues in a cooperative manner aligning stakeholders on mutually agreeable solutions.
Ensured exemplary work punctuality and attendance through personal commitment and team leadership.
Empowered district-level M&E capabilities with training, digitization and regular performance reviews.
Administered the M&E database, generating actionable insights from comprehensive data analysis.
Standardized evaluation processes, metrics and tools promoting consistency across programs.
Demonstrated responsible fiscal oversight within allocated budgets through prudent planning and accountability.
Some key strategic initiatives successfully undertaken:
Facility upgrades, new service lines, digital attendance monitoring and expanded health outreach programs.
Administered compensation planning within approved budgets ensuring parity.
Ensured statutory compliance on EOBI, tax deductions through periodic filings.
Oversaw employee relations through open communication and grievance redressal.
Monitored performance on HR and operations KPIs through Dashboards.
Improved district-level capacity to monitor and evaluate programs, data quality, management, and reporting, also ensured the collection of data regularly to measure achievement against the performance indicators.
Prepared yearly head-wise budgets and obtained approval from the head office.
Key Achievements:
Facelifted all Health Centers through repair and renovation work on a minimum budget.
Established labor rooms at every BRHF.
Ensured proper HWM (Hospital waste management) protocols.
Ensured provision of clean drinking water for patients and staff at all HFs.
Made functional to non-functional Ambulances.
Installed Biometric machines to strengthen monitoring, regularity, and punctuality.
Received best performance appreciation award from Honorable Deputy Commissioners and GOC Pano Akil.
Received extraordinary performance award in DHIS implementation & reporting from Chief of Party JSI.
Established 2 hospitals (40 Bedded at Khairpur and 20 Bedded at Mirpur Mathelo) and started C-Sections, nursery care, and NVD Services 24/7.
Developed community awareness programs for ANC, PNC, FP, and referrals for institutional NVDs.
Increased MNCH services and extended the working hours of 14 HFs from 6/6 to 24/7 to reduce MMR & IMR.
Conducted family planning camps in coordination with the population welfare department.
Conducted TB screening camps and traced MDR cases.
Established Mobile and fixed medical camps to provide medical cover during floods/rains.
Established Laboratory collection points at different districts and successfully achieved the targets.
Key Responsibilities:
Successfully initiated and managed a new MCH program from the initial phase to implementation. This involved locating a suitable premises in a desirable location, overseeing repairs through local vendors to minimize costs, and procuring required furniture and machinery with support from Head Office.
Led and managed day-to-day operations of the Health Facility, including developing strategic relationships with community-based organizations to provide maternal and child health-related services to poor communities.
Promoted preventive care and family planning services through various communication mediums and events.
Monitored and oversaw the execution of performance and activities to improve health and quality outcomes, as well as effective medical management.
Worked closely with suppliers and doctors to maintain positive relationships.
Contributed to effective and transparent utilization of resources, and responded to staff conflicts.
Assessed the needs of hospital staff and ensured the availability of supplies and medical equipment.
Developed budgets and financial plans, gained board approval, and executed periodic reporting and accountability.