خلاصہ

ZAHOOR AHMAD
Senior Manager
Al Rehman Mall, Ground Floor, G-11 Markaz Islamabad

(Off)925-2361824-26 (Mobile)923000560180
UAN 111-605-605 zahoorgreencityislamabad.com znsra1234gmail.com


AREA OF EXPERTISE

Administration, Operation Management, Event Management, Employees Relations, Recovery of bad debt, , staffing requirement, Recruitment Procurement.

Summary
Continuous learning, curious aptitude, Objective discussions, knowledge sharing, groups development, IT orientation, Deep analysis, Delegation, Trust relationship, Risk and decision making, perfection loving.
Specialties Customer Care, change management, Leadership, Project Monitoring, Information Collection, Store Management, Bad Debt recovery, etc.
I am a highly committed, headstrong carrier oriented person, hardworking and good with time management. On a personal level I am open to any situation that is challenging and which tests my abilities. Given an opportunity to be a part of any leading firm would be an endeavoring opportunity in my career.
Professional Experience.

Title Manager Operations
Company Green Field Developers (pvt) Ltd.
From 18-02-2014 to current.
Jds
To liaison with the regulator, Regional Compliance Manager and assist Head of Regulatory Compliance in regulatory correspondences.
To supervise Compliance Monitoring activities and managing reviews in Country.
To advise business support functions, promote culture and practice of compliance related queries formulate compliance related policies and procedures.
To formalise business and assist management by ensuring that the Company operates in accordance with -all regulatory and legal requirements,-all Group standards code of conduct, and -Handling of New / Amend Regulations
Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
Play a significant role in long-term planning, including an initiative geared toward operational excellence.
Oversee overall financial management, planning, systems and controls.
Management of agency budget in coordination with the Executive Director.
Development of individual program budgets
Invoicing to funding sources, including calculation of completed units of service.
Disbursement of cheques for agency expenses.
Organization of fiscal documents.
Regular meetings with Executive Director around fiscal planning.
Supervise and coach office manager on a weekly basis.

Title Manager Statistics/ Credit Collection
Company Pakistan Telecommunication Company Limited
From May, 2008 to Jan, 2014
Jds-
Provision of information/ statistics to EVP (Cost Credit Management)/ (SATM) as and when required either with regard to Accounts and HR data/information or any other statistics.
Analyze monthly addition to default and report area of concern, improvement etc.
Issuance of notices to defaulters added to default each month.
Ensure to meet the designated person of the corporate client/ defaulters having live accounts prior to issuance of written notice.
Collection/coordination with all Zonal/Regional CMC offices for updation of defaulter recovery data.
Making best use of resources, teams and tools for achieving recovery targets assigned to the CMC
Coordination for all the works with PTCL HQ, Zone/Regions
Overall Management of subordinates.
Administration, maintenance and observance of discipline in CMC as per approved policies of HR.
Supervise and manage the affairs of CMC.
Implementation of polices of PTCL as conveyed by the Management from time to time.
PCPM Public cash Payment Machine, installation of 50 machines, collection of payment. Supervise the maintenance of machines at various OSS locations of PTCL.

Title Assistant Manager Statistics
Company Pakistan Telecommunication Company Limited
From Sept, 2004 to April, 2008
Jds-
Facilitate and Co-ordination Payroll database with Accounts wing.
Co-ordination with all units for data cleansing.
Closely monitored and identified the wrong data of employees entered in regional HR-Cells
Maintaining all statistical summary reports relating to the regional employees like, staffing status, redundant employees, cadre wise reports etc.
To coordinate IT related services for any events / seminars/workshops held by PTCL.

Title Data Processing Assistant
Company Pakistan Telecommunication Company Limited
From Dec, 1994 to Aug, 2004
Jds-
Maintained backups for different revenue bills data, processes, inputs and outputs as per procedure defined.
Assigned and distribute the work properly for data compilation and ensure for completion of job well in time.
Supervised all the billing process of computerized Telephone billing.

EDUCATION
M.Sc. (Statistics),University of Peshawar,
MBA HR ,AL-Khair University Iba Campus .

COMPETENCIES
Core Values Commitment, Diversity and Inclusion, Integrity. Core Competencies Communication, Working with People, Drive for Results.

COMPUTER PROFICIENCY / OTHER SKILLS
Strong proficiency of MSOffice, Networking and Windows
Moderate User of SAP Module.
Good Presentation Skills.
Excellent interpersonal, oral written communication in English, and other regional languages i.e Urdu, Pushto, Panjabi, Hindko
Ability to work under pressure and meet project deadlines
Excellent Coordination skills PR.

TRAININGS WORKSHOPS
HR Management in NIPA Karachi
HR IS in NCR at Islamabad
CCNA in NCR at Islamabad
Stress Management in ICT Iba
Win customer through care in ICT Iba.




EXHIBITION
1. Organized and arrange to present Green Field Developers (Pvt) Ltd as Manager Operations in IPS international Property Show in (DWTC) Dubai World Trade Center Dubai from 11th April to 13th April, 2016