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خلاصہ
I am currently in Dubai working for SCORPION AUTMOTIVES as BUSINESS DEVELOPMENT MANAGER and seeking for a better Opportunity. I believe that my qualification & experience makes me a competitive candidate for any suitable position.
I have more than 10 years of working experience in the field of Business Development, Account Management, Sales and Marketing, Operations, Administration and Customer Service. I am highly motivated, strongly enthusiastic tеam worker with competitive knowledge in the fields i have worked in.
پراجیکٹس
تجربہ
Relationship Manager
Business Development Manager
• Reporting to the Business Head.
• Responsible for online marketing, cold calling, assessing client needs, and identifying solutions for 4W and 2W.
• Manage account relationships, contract negations, sales, pricing, billing, and logistics.
• Work with various stakeholder groups and program management to ensure delivery time frames are met in line with market demand.
• Work with device and technology vendors to understand their product roadmaps and how they influence our offerings.
• Perform market research on competitive landscape and industry trends.
Sales Analyst
• Reported to Sales Operations Manager.
• Providing Mobile & Fixed (Managed/Unmanaged) Services to Large Enterprises.
• Fundamental hands on experience in Telecom BSS systems like CRM Siebel, BSCS, Charging System, ERP and Net Cracker.
• Performing FUT internally for a new product or service to validate the outcome and ensure the designed product will meet as per customer agreements.
• Create custom proposals, pricing and network configuration
• Liaise with various internal departments (Sales Engineers, Channel Marketing, Product Specialist teams, Finance, Marketing, Operations etc.) for timely execution of transactions
Team Lead Operations
• Reported to Operations Manager.
• Worked as Team Leader Operations.
• Handling a team of 15 to 20 Technical Support Executives.
• Worked as an Abbay Supervisor for 7 Months.
• Achieved the required Quality + Quantity Targets of the team.
Team Leader Operations
• Reported to Operations Manager.
• Worked as Team Leader Operations.
• Handling a team of 20 to 25 Customer Support Executives.
• 15 Months worked as a Team Leader.
• Served at the Service Centre as a Relationship Officer
• Achieved the required Quality + Quantity Targets of the team.
• Served at the Service Centre as a Relationship Officer.
