To obtain a position which would utilize my highly valued problem solving and analytically abilities, excellent communication skills, proven leadership, mature decision making and highly effective team building skills. Aims to get familiar with work procedures and field, contribute towards getting the task done within the assigned time.
WORK EXPERIENCE
Work Experience: 2 years and 5 months
Current Employer: Multinet Pakistan Pvt. Ltd.
Current Role: Network Engineer Data Center (Services & Planning)
MULTINET PAKISTAN (PVT.) LTD
Data Center (Services & Operations)
Data Center Engineering & Planning:
• Data Center Planning & Designing (w.r.t. IT, DC Room, Power & Cooling infrastructure).
• Planning & projecting IT infrastructure for Data Center.
• Providing Data Center solutions & consultancy.
• Implementing the TIA-942 Standards for TIERS I-IV Data Centers.
• Manages all local customer installations, in coordination with Sales Engineering, Design & Construction and Co-location Operations to coordinate customer move-ins and turn-ups, including deployments, power circuit installations and connectivity requirements.
• Writes and reviews Data Center related technical/non-technical documents like SOPs, RCAs, RFOs and Research sheets.
Network & Systems Support:
• Troubleshoot and maintain nationwide and international network operations.
• Providing Support/Troubleshooting to International customers of TATA & Verizon Communication.
• Managing nationwide INTERNET, VPN, and MPLS L2/L3 network.
• Configuration, Management and Optimization of Interior Routing/Switching, Broadband infrastructure, Metro Ethernet, FTTx (Metro Ethernet/GEPON) and L2/L3 MPLS infrastructure.
• Hands on experience on Cisco 3750, ME3400, ME2400, 2950, CE-500 Switches, and Routers 7600 series, 1800 series.
• Working on Multi-vendor devices such as Cisco, Raisecom, Maipu, BdCom, and Huawei.
• Deployment, Testing and troubleshooting of customers circuits involving Internet, L2 VPN, L2 & L3 MPLS VPN.
• Deal in trouble tickets along with reasons, history, and outage Reports &etc.
• Network monitoring through various NMS tools such as MRTG, Solar Winds ORION, STG, Cacti.
Handling international clients l, mainting a portfolio and resolve their network related issues. Maintaining the SLA. In depth knowledge of customer network scenarios. Mpls layer2 and CIR links.
DGS, FAYASAL BANK,MCB,MCR,AMRELI STEEL,MEEZAN BANK,ORANGE BUSSINES,BRITISH TELECOM,CM PAK,AVANZA,CLOUD GLOBAL EXCHANGE,BANK ISLAMI,COCA COLA,GREY MACKENZI,PHILIP MORRIS.
Network based trouble shoot, customer satisfaction and support. Strong follow up of complaints till resolution.