i am CBS (Convergent Billing System) SLM (Second Line Maintenance) ENGINEER of HUAWEI Manage Services, establishing improved surveillance and O&M procedures.
Oracle Database (SMDB) and maintaining Subscriber Database and Billing Database on OCS and CBS
Huawei Technology platform up-gradation, patch installation and configuration.
Trouble shooting Huawei platform which includes hardware and software services.
Working on issues like Subscriber Recycling and Creation and rectified them.
Health Check, backups, detail CDR and log analysis
Responding to any queries and complaints from customer units regarding IN services; including the preparation of usage stats and analytical reports.
User access rights management on CBS system.
Products:
CBP, BMP, SMDB, SCP, NBU, GFEP, Mediation, BCM, OCG, UVC, EVC.

UUSJV, a joint venture of 3 companies to provide the centralized database and infrastructure to connect all the airport services.

My key responsibilities are:
• Develop Airport operational control centre (AOCC) environment and manage its connectivity with all integrated systems of Airport on New Islamabad international Airport Pakistan. (NIIAP)
• Server build and installs, application upgrades, network equipment build and installation.
• Complete Installation and configuration of monitoring Software i.e. PRTG, Manage engine NCM, and Eventlog Analyzer
• Raritan KVM over IP installation and configuration.
• Raritan CCSG installation and configuration for Secure network excess.
• Facility provisioning including installing racks, setting up power, installing ethernet, fibre and console cabling, remote power and KVM (Raritan KVM over IP)
• Network Provisioning including IP assignment, core network configuration, DNS setup, backup and other network services
• Manage and maintain the IT monitoring systems
• Fault handling, identifying and responding to faults on IT’s systems and networks
• Liaising with 3rd party suppliers and handing the escalation through resolution
• Monitoring maintenance, diagnostics and repair of network services
• Perform trend analysis on monitoring alarms incident reports and service tickets to resolve identified tickets

• VAS LEVEL 2 ENGINEER of HUAWEI Manage Services. Establishing improved surveillance and O&M procedures in 3G and 2G services for VAS
• Fault management, responding to faults in network platform and connectivity.
• Resolution of fault, root cause analysis and taking future preventive actions.
• Configuration and installation of F5 load Balancer
• Complaint resolution & ensuring complaint SLA will always have met.
• Configuration management, ensuring correct and timely configuration of services.
• Network audits and optimization, fine-tuning of network configurations for optimal performance.
• Support in network deployment & upgrades, performing ATP, support in BOQ verification and ensuring smooth integration in commercial network.
• Coordinating with 3rd party vendors, raising trouble tickets and following up for resolution.
• Coordinating with NOC for proper closure of trouble tickets, providing appropriate RCA.
Products:
• 3G (Web Service Gateway(SCG), ICache, ISOP (Reporting Server, ETL))
• 2G (SMSC, MMSC, PSA, SSG, BT, USSD)

The Institute of Electrical and Electronics Engineers is a professional association headquartered in New York City that is dedicated to advancing technological innovation and excellence. It has about 425,000 members in about 160 countries.
My key responsibilities are
• To report every progress, event and its details to the IEEE headquarters USA.
• Create written report of every task and maintain record