a) Dealing with customer on calls for their queries e.g. Cards activations VISA/MASTER CARD UNION PAYPAK.
b) Knowledge of working on well know software (Siebel Oracle, Euro net, Symbol, AMBIT, ACCOSA and Netcetera).
c) Manage MIS Sheet of Card dispatch; financial documents e.g. Health/Life Insurance documents etc.
d) Log complains of customer regarding their issues.
e) Dealing with the International customers throughout the world, Roshan Digital Account (Opening, Maintenance, Data corrections and updating on call dealing with Priority customers.
f) Working experience on Brain Crop, Social Media of Faysal Bank 24/7 Connectivity with customers. All
g) Prepare daily basis MIS sheet instalment plane booking of credit card (Retail Outstanding, Product, and Insurance & Pay order).
h) Prepare daily basis daily update report and matching from R-16 file,
i) Prepare daily basis MIS sheet Spend base annual fee and supplementary card annual fee,
j) Prepare daily basis MIS (late fee, Chip fee & Financial charges)
k) Prepare daily basis cancelation MIS (Retail Outstanding, Product, and Insurance & Pay order).
) Prepare the water consumption evaluate and communicate to HOD h) Generate steam generation report i) Report a daily rouster
a) Maintain all spunbond Stock b) Looking Dispatched depart c) Production program according to party order