خلاصہ

I started my career in 2008. After the completion of my Graduation i joined Wateen Telecom there i worked 3 years as a Customer Services Officer. my last job was in Galleria Designs as an Admin Executive. I have enough
experience in Administration and operations.

تجربہ

کمپنی کا لوگو
Admin Executive
Galleria Designs
اکتوبر ۲۰۱۷ - مارچ ۲۰۱۸ | Lahore, Pakistan

 Receive calls from clients and assist them with their queries.
 Receive and make calls and transfer to the concerns departments.
 Handle and prioritize all outgoing or incoming correspondence (email, letters, packages etc.)
 Make travel / lunch arrangements for executives.
 Develop and maintain filing system.
 Maintain contact list.
 Operate and maintain office equipment.
 Supervise and train other clerical staff.
 Submit employee time sheets and expenses to payroll.
 Maintain executive’s agenda and assist in planning appointments, board meeting, conferences etc.
 Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders.
 Greet visitors and determine whether they should be given access to specific individuals.
 Handle confidential documents ensuring they remain secure.

کمپنی کا لوگو
Floor Manager
Gloria Jeans Coffees
جون ۲۰۱۴ - اگست ۲۰۱٦ | Lahore, Pakistan

 Managing employees requires training.
 Communicating restaurants policies to the workers.
 Scheduling shifts.
 Assists staff to monitor birthday party celebration.
 Investigate all issues on floor.
 Telemarketing / Marketing on social media.
 Maintain efficient relationships with customers.
 Identify each potential customer’s needs.
 Sales and achieve sales targets.
 Responding to customer complaints.
 Meeting and greeting customers.
 Checking stock levels and ordering supplies.
 Helping in any area of the restaurant.
 Maintain high standards of quality control, hygiene, health and safety.

کمپنی کا لوگو
Assistant operation manager
Institute of business and finance
اکتوبر ۲۰۱۲ - اگست ۲۰۱۳ | Lahore, Pakistan

 Guide students according to the college rules and regulations.
 Manage fee plan and installments plan.
 Verifying student’s document.
 Manage Students accounts and portal.
 Clearance of fines and fee.
 Calling parents for meeting.

کمپنی کا لوگو
Customer Services Officer
Wateen Telecom Limited
جون ۲۰۰۸ - مئی ۲۰۱۲ | Lahore, Pakistan

 Sales and Sales Targets.
 Technical Support.
 Direct Dealing with Customer.
 Customer Complaint Handling.
 Guide customer according to company policy.
 In incentive plain put maximum efforts.
 Telemarketing.
 Calling on customer’s data.
 Verifying customers’ documents.

تعلیم

University of the Punjab
بیچلرز, , Bachelors in Commerce‎
Accounting
2008

پیشہ ورانہ مہارتیں

3 سال administration
5+ سال Excel
5+ سال Excel Services
5+ سال Graduate
ایک سال سے کم Image Editing
4 سال internet
5+ سال Meeting & Greetings
5+ سال Microsoft office
5+ سال MS Officer
5+ سال Verbal Communication
ایک سال سے کمAccount Coordination
ایک سال سے کمAdministering
3 سال Administration Jobs
4 سال ADMINISTRATION SKILLS
2 سال Administrative Activities
ایک سال سے کمAdministrative Management
4 سال Administrative Office Support
4 سال Administrative skills
3 سال Assistants
ایک سال سے کمBasic computer skills
ایک سال سے کمBranch Administration
4 سال BUSINESS CORRESPONDENCE
5+ سال Calling Clients
5+ سال Client Handling
5+ سال Client Relations
5+ سال Communicaitons
5+ سال Communication
ایک سال سے کمComputer Knowledge
5+ سال Computer Literate
ایک سال سے کمCOMPUTER OPERATIONS
5+ سال Confident
ایک سال سے کمCustomer Care
5+ سال Customer services
5+ سال Directing Clients
2 سال Email
1 yearEnglish Fluency
1 yearEnglish Verbal communication skills
1 yearEnglish written Skills
5+ سال Female Front desk officer
3 سال File Management
5+ سال Flexible Approach To Work
5+ سال Front Desk Officer
5+ سال good communictaion
3 سال Handling office work and secretarial jobs
5+ سال Hardworking
1 yearHR Information Management
5+ سال interpersonal skill
ایک سال سے کمInterpersonal Skills
3 سال leadership management
ایک سال سے کمManagement skills

زبانیں

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