I started my career in 2008. After the completion of my Graduation i joined Wateen Telecom there i worked 3 years as a Customer Services Officer. my last job was in Galleria Designs as an Admin Executive. I have enough
experience in Administration and operations.
Receive calls from clients and assist them with their queries.
Receive and make calls and transfer to the concerns departments.
Handle and prioritize all outgoing or incoming correspondence (email, letters, packages etc.)
Make travel / lunch arrangements for executives.
Develop and maintain filing system.
Maintain contact list.
Operate and maintain office equipment.
Supervise and train other clerical staff.
Submit employee time sheets and expenses to payroll.
Maintain executive’s agenda and assist in planning appointments, board meeting, conferences etc.
Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders.
Greet visitors and determine whether they should be given access to specific individuals.
Handle confidential documents ensuring they remain secure.
Managing employees requires training.
Communicating restaurants policies to the workers.
Assists staff to monitor birthday party celebration.
Investigate all issues on floor.
Telemarketing / Marketing on social media.
Maintain efficient relationships with customers.
Identify each potential customer’s needs.
Sales and achieve sales targets.
Responding to customer complaints.
Meeting and greeting customers.
Checking stock levels and ordering supplies.
Helping in any area of the restaurant.
Maintain high standards of quality control, hygiene, health and safety.
Guide students according to the college rules and regulations.
Manage fee plan and installments plan.
Verifying student’s document.
Manage Students accounts and portal.
Clearance of fines and fee.
Calling parents for meeting.
Sales and Sales Targets.
Direct Dealing with Customer.
Customer Complaint Handling.
Guide customer according to company policy.
In incentive plain put maximum efforts.
Calling on customer’s data.
Verifying customers’ documents.