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خلاصہ
Currently Taking care of business operation (Ocean Freight Imports ) at Deutsche Post DHL which is a best place to showcase my skills. Earlier that, three years and four months i worked as a “Detention Coordinator” at “United Marine Agencies for Hyundai Import Department”, where I have developed my customer service skills. Although I have greatly enjoyed the role as “Acting Assistant Manager” for the same department since Aug 2013. After joining DHL Global Forwarding i further developed my Team Management Skills under such open environment where i could go extra mile. In result i successfully got a promotion within a year of joining DHL. I am looking for a new challenge that will provide me with the opportunity to further develop my Operational Skills in my career.
• Time management and strong organizational skills.
• High-level customer service and Principal issues.
• Efficient & effective Principal reporting & survey
• Motivation and dedication.
I have also been employee of “Emirates Line” a years and have always been impressed by the quality of service in their “Export Documentation” I gave and for which I was also awarded with a “Letter Of Appreciation” by the CEO of “Emirates Line Pakistan”. I am enthusiastic and professional, and I believe I would fit well into the company’s team culture and contribute to the on-going success of the operations.
تجربہ
Assistant Manager Ocean Commercial
 HANDLING & SPACE PROCUREMENT WITH SHIPPING LINES. FREIGHT NEGOTIATIONS WITH NETWORK OFFICES FOR BOTH INBOUND AND OUTBOUND. RELATIONSHIP BUILDING WITH LOCAL CARRIERS AND CO LOADERS. PRICING FOR OFR LCL/FCL & PROJECT/BREAK BULK. HANDLING REGIONAL & LOCAL RFQS. RESPONSIBLE TO HANDLE & SUPPORT UP COUNTRY COMMERCIAL & PROCUREMENT TEAM. STRATEGIC ANALYSES OVER MULTIPLE TRADE LANES.ACHIEVEMENTS.
Sr. Executive Ocean Commercial
Responsibilities:
• Handling & space procurement with shipping lines.
• Freight Negotiations with network offices for both inbound and outbound.
• Relationship building with local carriers and co loaders.
• Pricing for OFR LCL/FCL & Project.
• Cost effective Solution designing for Customers.
Achievements.
- Improved local free hand business from 30% to 40%.
- Operation Process realignment & implementation.
Executive Ocean Freight
Responsibilities:
• Import FCL/LCL Documentation.
• Import Manifestation.
• Security Deposit management.
• Customer query handling.
• Arrival Information / Clearance matters
Achievements.
- Successfully achieved/Improved the assigned KPIs within a month of joining.
Detention Coordinator HMM Imports
Responsibilities:
• Principal / local correspondence (all kind imports issues).
• Principal / internal reporting. (Process survey/market survey/long idling/detention etc.)
• Long idling management & control.
• Detention management & control.
• Auction follow up with customs.
• Handling special cases (abandoned cargo/re-export/short shipment/de-stuff/destruction).
• Documentation handling.
• other ( customer service/ customs hearings/NAB & FBR notices etc )
• Achievements.
- Prepared long idling management & control SDP. (currently implemented)
- Prepared detention management & control SDP. (currently implemented)
Export Trainee (Emirates Line)
• Direct principal correspondence for all issues
• Reporting (principal / internal to manager / director / process control / finance / advancement )
• training ( export / organizational behavior and management to assistants / new staff )
• Customer correspondence (regarding BL / routing / overdue follow up etc.)
• Managing climax bookings (CRO / HBL / revenue control / invoices, etc.)
• Managing IRP ( liner resource planner )
• AMS submission (manifest / load planning / appendix-2 / switch BL\'s / BL surrender issues etc.)
• Vessel filing ( vessel / state bank / income tax / EGM etc )
• Reconciliations ( principal / internal / LRP / climax )
• Documentation handling (bookings / BL / amendments / BL issuance / payments other etc.)
• Custom issues (EGM filing / FBR MDP updating etc.)
• Other ( all other work assigned by management / export manifest / logistics inventory control etc.)
Operations Executive
• Reporting ( manager / director )
• Customer correspondence (regarding BL / amendment / routing / rates / follow-up etc.)
• Managing climax bookings (CRO / HBL / revenue control / invoices, etc.)
• Documentation handling (HBL / MBL / bank documents / payments etc.)• filing ( vessel control filing / soft date / email )
