 Administrator for computer management systems and active directory group policy.
 Direct, schedule and coordinate the daily activities of employees providing support to computer users.
 Responsible for research and development projects on new software, hardware and configurations.
 Install software and create a backup and recovery policy.
 Verify that peripherals are working properly and quickly arrange repair for hardware in occasion of hardware failure.
 Troubleshoot server operating system, network hardware and network application errors.
 Provide detailed documentation of daily activities to Technical Services Coordinator.

 It was basically an IT reseller company based out of California (USA), authorized with a number of global publishers and manufacturers like Microsoft, Vmware, Adobe, Symantec, Checkpoint, Acer, Hp, Lenovo, Dell and Asus etc.
 Work with management team to identify and evaluate IT Bids, and target new clients.
 Work with management team to develop and implement strategic sales plan.
 Identify and evaluate specific new profitable business opportunities.
 Achieve own sales target and lead team to achieve team target and/or overall company target.
 Follow up new business opportunities and setting up meetings.
 As business development executive create new leads for the company either by making cold calls over the telephone or by meeting new people at industry events.
 Maintain an excellent client relationship with existing and potential client.
 Build long-term relationships with new and existing customers.