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خلاصہ
To work in a challenging and growth full environment for achievement of the best goals in my life, with fully devotion and hard work for a bright future.
تجربہ
MANAGEMENT ASSOCIATE ENGINEER
Worked in Business & Technical departments. Provided Technical Support to PTCL Broadband Customers in Urdu & English language Resolved issues on the spot regarding: Modem Configurations, Wi-Fi settings and Passwords, o Downloading/Uploading and Browsing issues, Technical inquires, DSL billing issues etc. Used multiple software, Siebel CRM. PTCL software: Billing & Customer Care (BNCC), Authentication Authorization & Accounting (AAA) portal, I-Click, PTCL DSLAM & support console.
