Troubleshoot, diagnose and resolve internal and external customers web issues on a timely basis.

· Provides technical support and instruction to staff and client; respond to client/staff and participant user questions and problems as necessary.

· Monitor and review tickets, provide coordination and documentation of issues

· Document business needs and identify gaps between those needs and standard web functionality; design and document solutions to fill the gaps and provide detailed business requirements specifications for web developers

· Ensure consistency of web application processes, conventions, compliance with best practices

· Monitor and audit UI and UX on web to assure consistency and world class experience.

· Oversees client side (business) of testing (and new features or defect fixes) including review and approval of testing scenarios, review and approval/documentation of updates in all environments

· Consult with product manager and development team to determine project web page needs and goals.
· Keep project stake holders up-to-date on the progress of different deliverable.
. provide development support for new and existing projects on Angular platform

-Develop and implement application coding and development standards
-Provide technical support in developing new applications and improve existing applications.
-Develop user interfaces for .NET applications.
-Evaluate and validate solution interfaces, integration points and dependencies for .NET application development