• Reviews the day/night shift activities and checks the daily briefing form for any pending requests, vehicular problems/drivers’ issues
• Gets the waste collecting locations and customer details from the ‘Call Centre’ and schedule the drivers and helpers accordingly
• Receives calls from customers for service requirement
• Updates the daily dispatch plan and provides the run sheet to the respective driver Amends the Container Movement (Daily run sheet) and validates with the daily DOs
• Updates the daily dispatch map and master sheets as per the daily dispatches
• Maintains the daily vehicle status report (working and under repair) for management review
• Forward the vehicle breakdown form to the Workshop and follow up
• Maintains driver’s attendance and duty schedule
• Directs and monitors the activities of truck drivers from time to time
• Maintains the DO book, vehicle Keys and registration cards
• Maintain municipality coupons and distribute it to the driver as per the requirement
• Review the requests and complaints from the customers and informs the field officer for follow up
• Ensures quality & safety within functions/tasks performed
• Responsible for exercising due diligence towards the environment, health & safety of self & others in the organization
• Responsible for complying with the applicable HSE procedures, instructions requirements, laws, regulations from customers, regulatory and statutory
• Responsible for reporting of occurrences, events, violations and acts that may affect the environment, health, safety and company reputation
• Performs other duties as requested and other responsibilities related to position

• Running a full dispatch operation on ERP/WMS/SAP systems
• Providing first line supervision to drivers and monitoring their performance
• Develop delivery routes & maintain contact with drivers throughout the day
• Cultivate strong relationships with drivers and customers to reduce the stress that comes with last-minute schedule
changes
• Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for
timely deliveries
• Arranges shipments by checking stock to determine inventory levels; anticipating delivery requirements; placing
and expediting orders
• Ships items by examining items, destination, route, rate, delivery time; ordering carriers
• Verifies product shipped by matching bills of lading; reconciling quantities; noting discrepancies
• Keeps customers informed by forwarding notice of product availability, shipment date and method, and current
status; answering questions
• Replaces damaged items, shortages, and miss shipments by determining optimal response of replacement or credit
• Protects organization reputation by keeping purchase order, and credit-limit information confidential

• Plans and performs work that involves ordering, receiving, inspecting, returning, unloading, shelving, packing, labelling, pricing, delivering, and maintaining a perpetual inventory of forms, office supplies, and various types of equipment.
• Rotates stock and arranges for disposal of surpluses.
• Keeps records to maintain inventory control, cost containment and to assure proper stock levels.
• Coordinates freight handling, equipment moving and minor repairs.
• Operates simple office machines (which may in some cases include computer-assisted inventory, automotive equipment, and may operate a forklift or other light equipment used in moving heavy items).
• May participate in the selection, training and supervision of subordinates, when applicable.
• Maintain stock, supplies and inventories main activities
• Order groceries and supplies
• Check received stock against invoices
• Restocking shelves
• Maintain accounts main activities
• Maintain a manual general ledger
• Keep track of customer credit
• Collect receivables