خلاصہ


  • 17 years’ experience in customer service & product support in telecommunication industry.

  • Have an excellent track record of career throughout & recognized for outstanding performance.

  • Proven technical communicator with expertise in product support, customer service.

  • Have excellent communication, convincing, negotiation & interpersonal skills.

  • Skillful in diagnosing, understanding & handling customers / client’s needs or wants and resolving their issues with ease.

  • Attended training programs conducted by Nokia, Huawei, GCC and MZ.

  • Good knowledge of all major brand like Samsung, Apple, Nokia, Huawei, MI

تجربہ

کمپنی کا لوگو
Care Center Manger
Huawei Technologies
اپریل ۲۰۰۵ - موجودہ | Islamabad, Pakistan

تعلیم

Islamia University
ماسٹرز, ماسٹرز ان آرٹس, Master in arts‎
Islamic studies
فی صد 71%
2003

پیشہ ورانہ مہارتیں

متوسط Evaluation Skills
متوسط Japanese Teaching
ماہر Managment Abilities
متوسط Monitoring Analysis
ماہر PPC Command
ماہر PR Campaign Management
ماہر Schedule Appointment
ماہر Staff Manegment
ماہر Strong Leadership Skills

زبانیں

ماہر انگریزی

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